Housing Officer

2 months ago


Banbury, United Kingdom Manpower Full time

**Housing Officer / Welfare Officer**

**Reporting to**:Operations Sites Manager / Project Director

**Location**: Banbury

**Contract Type**:Permanent

**Hours of Work**: 40 hours per week (shift pattern to be agreed - including mornings, afternoons, and evenings/nights, including some weekend and bank holidays)

**Salary**: £26,500.00 - £36,000 per annum

**Purpose of the Role**

This role involves daily travel to provide direct support and management to the Service Users. The role requires the Housing Officer to manage their own caseload and follow procedures in order meet Key Performance Objectives. The role also involves inspectionand management of properties used by Service Users (SUs).

**Please be advised that previous Housing Officer experience is required for this role.**

Duties include:

- Manage a caseload of Service Users
- Attend dispersal and conduct induction of SU into property
- Assist Service Users with registering at local GP Services, NHS Dentists and local orientation - local shops, support agencies, etc
- Conduct regular property / Service Users visits and report any incidents, SU issues, absconsions, etc.
- Arrange initial transport of SU's to their accommodation or any relocation as required
- Ensure Safeguarding, health and safety of SU's are maintained at all times
- Complete weekly welfare checks of the SU's
- Effect appropriate maintenance of properties
- Conduct monthly inspections and report defects as required
- Ensure all items within property are replaced /repaired as required in line with inventory procedure
- Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management
- Prepare property for re-occupation after SU's move on
- Ensure terminated properties are effectively prepared for hand back to landlord
- Effect minor property repairs if necessary
- Ensure the properties are maintained according to Health and Safety guidelines and company procedures
- Ensure stores are maintained in line with purchasing procedure

**BENEFITS**:

- 33 days annual leave allowance per year (25 days standard plus 8 bank holidays)
- Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
- Life Cover (2 x basic salary)
- 6-month probation period
- Employer pension contribution (4% employer, 4% employee)
- Laptop/Phone/other equipment if required as part of job role
- Referral Scheme



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