Events and Marketing Executive

1 week ago


Stanley, United Kingdom Black Horse Beamish Full time

Escape to the countryside and consider a career at one of the North East's most unique events venues.

Located in the Beamish Valley conservation area, Red Row Estate is the beautiful 37 acre setting to The Black Horse Beamish, The Orchard Marquee and our extensive lavender field. On site luxury boutique accommodation is provided by our bespoke buildings, Old Red Row, Huckleberry Cottage and Red Row Retreat.

A good degree of self-confidence and excellent communication skills are essential to get the most from this position.

**Working effectively as part of our small team as well as being self-motivated and using own initiative is key to this role.**

**Responsibilities -**

**Events**
- To operate as a well-motivated sales representative for both corporate and wedding events and contribute to the effective delivery of our teams' events targets.
- To develop and organise an ongoing internal events calendar on a month by month basis.
- Engaging in both inbound and outbound enquires as required through various communication channels
- Conducting tours of our facilities with potential clients and business partners and selling the strengths of our rural venue and it's relaxing extensive views.
- Managing regular planning meetings with clients e.g tastings and planning sessions
- Contributing to the team achieving their monthly and annual sales targets and attending weekly meetings with the management team
- Keeping stringent records and inputting data into our systems about the events being organised
- Liaising with clients between booking and event delivery to ensure everything is discussed and recorded.
- Taking deposits and payments.
- Notifying overdue payments
- Co-ordinating suppliers and events staff on the day
- Recording customer feedback

**Marketing**
- To follow and develop an ongoing internal events and marketing content calendar on a month by month basis.
- To further develop and implement marketing strategies to expand our online following and customer database and increase sales across our three revenue streams - Food & Beverage, Weddings and Accommodation
- Schedule adverts and track their effectiveness.
- To create content and regular updates for the business websites and social media.
- To respond to social media enquiries and comments in a timely fashion.
- Work with our web design agency to communicate the required updates and modifications to our suite of existing websites using Trello (web based project management tool).
- To manage and increase the subscriptions to our customer database.
- To produce a monthly summary report to management and maintain analytics reports as required.
- To provide occasional telephone cover in the office
- Ensure all point of sales are up to date
- Ensure all our third party online listings are up to date.

**Requirements -**

The ability to effectively sell products and services with good conversion rates and excellent customer feedback.

The ability to build robust customer relationships and deliver high standards of service with a genuine and approachable manner is essential.

To be punctual and dependable with consistent availability delivered to customers

Minimum 2 years’ experience in a event planning / marketing role is preferred

You will be IT literate and it would be highly advantageous for you to have some working knowledge of Rezlynx ( Guestline ).

As many incoming enquiries, appointments and events occur at evenings and weekends the role requires some flexible working hours and the shifts will change week to week and may include weekends and early evenings.

**Benefits -**

Small friendly office team

28 days holiday per annum

Free on site parking

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- Event Management: 2 years (required)
- Guestline/Reslynx: 1 year (preferred)


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