Squareone - Course Administrator

3 months ago


Birkenhead, United Kingdom SquareOne Training Full time

SquareOne Training are an award-winning training organisation with over 30 years in business offering inspiring, dynamic training solutions to learners across the World. We are a small, friendly (but rapidly growing) team that has a passion for making a huge difference. Through continued growth, we are now looking for those who share our love of training and development to join our exciting team.

**The Role**:
The role is one which plays a key role in our business, as you will be responsible for ensuring smooth and successful administration of our transformative training courses. This includes liaising with our fantastic clients, trainers and learners directly, issuing them booking forms, confirmations and learner packs, to ensure they are all set to transform their skills. You will be playing a huge role in supporting peoples professional and personal development

**Necessary Skills**
- Experience in using Xero to issue invoices would be extremely favourable, but not essential.
- High attention to detail, you will be issuing booking forms for training dates so ensuring these are accurate is absolutely essential.
- You must consider yourself organised, as often you will need to be aware of multiple things going on at the same time that may be at different stages.
- Be professional and have a clear, confident way of communicating with clients.
- A passion for understanding the benefits of training and development is absolutely essential. We live and breathe training and need our team to reflect this
- Confident in working under your own initiative and keen to help us build an effective team around this position.
- You must be a team player, we are a small team and supporting each other is sometimes essential.
- Experience in an administration or co-ordination role is essential.

**Responsibilities Include**
- Sending out accurate booking forms to both clients and trainers to ensure smooth confirmations of training.
- Issuing confirmations to clients and other corresponding course information.
- Managing our resources, ensuring that key venues and trainers are available on scheduled training days.
- Sending out learner packs (files, confirmations and joining instructions) accurately and professionally to learners.
- Ensuring database records of all courses are maintained to an accurate and high standard.
- Issuing invoices and ensuring that invoices we receive are inputted into our Xero.
- Analysing current processes to help design and structure these more efficiently with support from senior management.
- Be part of an exciting growing team and be keen to support other departments/make suggestions.

This role is based from our Wirral training site so you must be available to comfortably commute here each day.

**How To Apply**

To be considered for this position, you must provide a covering letter.

Salary is reflective of experience or successful role (Administrator/Manager).

**NO AGENCIES**

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Free parking
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Birkenhead, CH41 1FN: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What has attracted you to this position?
- How would you describe SquareOne Training to a family/friend?

**Experience**:

- Administrative experience: 1 year (required)

Work Location: In person



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