Cardiorespiratory and Vascular Administration

6 months ago


Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

To provide robust support to the Cardiorespiratory and Vascular administration and clerical team ensuring designated administrative duties are actioned and completed within specified timescales. The post holder will also be expected to organise their own workload in order to maintain an efficient and professional service.

Must show initiative to work under pressure to tight timescales, prioritising workload and completing tasks in a timely manner.

Must have excellent written and verbal communication skills and show competence in engaging with patients and staff members both face to face and over the telephone.

Mid Cheshire Hospitals NHS Foundation Trust provides a full range of hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester (population 357K). The Trust provides high quality planned and emergency care, cardiac, critical care, child health, maternity services and intermediate care at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.

The Trust provides over 500 beds and employs over 5,100 members of staff. A comprehensive range of community services is provided across 26 medical centres and schools through our Central Cheshire Integrated Care Partnership.

We have played, and continue to play, a proactive role in the development of Integrated Care plans across Cheshire & Merseyside and our local Cheshire East and Cheshire West Place-based systems. We believe, and it is the cornerstone of our five-year Trust Strategy, there is the opportunity to progress innovative, responsive and effective care in the best setting for the patient, be it in the hospital or out in the community.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

Take responsibility for downloading, printing, date stamping and filing GP referrals from Cardiorespiratory inbox.

Check appointments letters to ensure all details are correct before posting.

Fold and envelope correspondence such as patient letters and deliver to post room at set times during the day.

Source and provide a list of patient telephone numbers using the Trust PCS system, enabling the departmental volunteers to contact patients to confirm that they will be attending for their procedure.

Scan appropriate patient referrals and paperwork across to the clinical team working at Northwich Victoria Infirmary.

Enter new patient referrals onto the waiting list using the Trust PCS system, filing all referrals in the appropriate place once complete.

Answering the telephone, taking messages and dealing with enquiries in an appropriate and timely manner.

The job description attached is an outline of the role and function. It is not intended to describe all specific tasks.



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