Administrative Support Specialist

4 weeks ago


Crewe, Cheshire East, United Kingdom Cheshire and Wirral Partnership NHS Foundation Trust Full time

We are seeking a highly skilled and motivated Administrative Support Specialist to join our team at Cheshire and Wirral Partnership NHS Foundation Trust.

The successful candidate will play a crucial role in providing front-of-house services for our Child and Young People's Mental Health Service, working closely with our clinicians and other teams to ensure seamless delivery of care.

As an Administrative Support Specialist, you will be the first point of contact for clients and visitors, providing a warm and welcoming atmosphere that sets the tone for their experience with us.

We believe in fostering a collaborative environment where every team member can thrive and contribute to the delivery of high-quality mental health services. Our team values mutual support, professionalism, and a passion for making a positive difference in the lives of children and young people.

About the Role

This is a challenging yet rewarding opportunity for an experienced administrator looking to take on new responsibilities and make a real impact in the community.

You will be responsible for managing telephone enquiries, interacting with service users, carers, families, and professionals, and efficiently handling or redirecting calls as appropriate.

Excellent communication and organisational skills are essential for this role, as delivering exceptional service is key to ensuring our clients receive the best possible care.

We offer comprehensive training to support your success in this position, and we encourage applicants from diverse backgrounds to apply.

Requirements
  • NVQ Level 2 Business and Administration or equivalent/or relevant administration experience
  • Knowledge and use of Microsoft Office
  • Knowledge and understanding Data Protection Act

A competitive salary of £25,000-£28,000 per annum reflects the importance of this role in supporting our team and delivering excellent client care.



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