Reservations Executive

1 month ago

Harrogate, United Kingdom Rudding Park Harrogate Full time

**We are searching for outstanding people to join our dynamic and fun team We want the best of the best to join us. In return we will support your personal growth through training and development paths, and celebrate and reward your success**
**A career in hospitality just got more appealing - Rudding Park Work Perks**
We understand hospitality can involve anti-social hours. All contracted staff who earn less than £36,000 full-time annual salary can earn up to £13.50 per hour
This is working Sunday - Thursday from 7pm - 5am, Saturday and Sunday from 5am - 7pm and Friday and Saturday evening from 7pm - 5am
We also recognise everyone plays their part to provide amazing service.
**On top of your salary you can** **earn up to £1,000 service charge per quarter (points based criteria for eligibility).**
You can buy up to 5 additional holidays after 3 years' service, cycle to work scheme, complimentary use of the golf courses and driving range, discounts in food & beverage outlets, bedrooms, Spa and Holiday Park.
**Plus other great benefits**
Rudding Park offers Live in Accommodation to help get you settled into your role. We also support finding alternative living accommodation in the local area.
If you do live out, we offer a Taxi Policy and contribute towards your taxi to and from work outside of the designated bus times Monday - Saturday and all day Sunday.
**About the Role**
To be responsible for individual and group transient reservations at Rudding Park, including bookings for the Hotel, Restaurants, Holiday Park, Spa and Golf, concentrating on maximising revenue for all areas through upselling and cross selling. To achieve and exceed all set service level agreements, key performance indicators and guest expectations.
- Ensure all booking details are correctly completed for rooms, golf, holiday park, spa and restaurants including but not exclusive to, profiles, market segment, source of enquiry, rates and payments
- Maximise occupancy and revenue for all revenue streams by upselling and cross selling in line with pricing strategies so to exceed key performance drivers i.e. average room rate, occupancy, yield, treatment room occupancy
- Demonstrate high quality guest care to exceed service requirements
- Assist with the daily running of the Destination Experience Team to ensure all work is completed within agreed service level agreements
- Assist with correspondence checks, to ensure all arrival details are correct and bookings are guaranteed
- Ensure booking confirmations are issued within the agreed service level agreement
- Ensure the office is always kept clean and tidy
- To attend all meetings and training sessions when requested
- Any other duties as requested by the Destination Experience Manager, Assistant and Team Leaders.

**About You**
- Driven to exceed sales targets
- Resilient, determined and ambitious with a strong desire to succeed
- Passion to take real accountability for your goals
- Care for colleagues and guests alike
- Ability to negotiate and convert enquiries to bookings
- Great guest rapport, and excellent communication skills both written and verbal
- 1-2 years' experience in the hospitality and tourism industry.

**About Rudding Park**
A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, two restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.
Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.

**Salary**: £24,766.00 per year

  • Party & Reservations Administrator

    3 weeks ago

    Harrogate, United Kingdom Kidzplay Full time

    The Party & Reservations Administrator is responsible for coordinating and managing all aspects of party and event reservations within Kidzplay & Little Bees. This role involves efficiently handling reservations, ensuring customer satisfaction, and contributing to the overall success of the establishment's events and parties. The Party & Reservations...

  • Party & Reservations Administrator

    1 week ago

    Harrogate, North Yorkshire, United Kingdom Kidzplay Full time

    The Party & Reservations Administrator is responsible for coordinating and managing all aspects of party and event reservations within Kidzplay & Little Bees. This role involves efficiently handling reservations, ensuring customer satisfaction, and contributing to the overall success of the establishment's events and parties. The Party & Reservations...

  • Reservations Executive

    2 weeks ago

    Harrogate, United Kingdom Rudding Park Harrogate Full time

    **We are searching for outstanding individuals to join our dynamic, passionate and fun team. We are looking for The Best of the Best - could this be you?!** **As an award-winning employer, we will invest in you; supporting your personal growth with training and development paths and we'll celebrate and reward your success along the way!** **Read on, it...

  • Reservations Executive

    4 weeks ago

    Harrogate, United Kingdom Rudding Park Harrogate Full time

    **We are searching for outstanding people to join our dynamic and fun team! We want the best of the best to join us. In return we will support your personal growth through training and development paths, and celebrate and reward your success!** **A career in hospitality just got more appealing - Rudding Park Work Perks** We understand hospitality can...

  • Reservations Executive

    2 weeks ago

    Harrogate, United Kingdom Rudding Park Harrogate Full time

    **We are searching for outstanding people to join our dynamic and fun team! We want the best of the best to join us. In return we will support your personal growth through training and development paths, and celebrate and reward your success!** **A career in hospitality just got more appealing - Rudding Park Work Perks** We understand hospitality can...

  • Event Experience Executive Graduate Trainee

    4 weeks ago

    Harrogate, United Kingdom Rudding Park Harrogate Full time

    **We are searching for outstanding people to join our dynamic and fun team! We want the best of the best to join us. In return we will support your personal growth through training and development paths, and celebrate and reward your success!** **A career in hospitality just got more appealing - Rudding Park Work Perks** We understand hospitality can...

  • Uk Customer Experience Executive

    5 days ago

    Harrogate, United Kingdom CLOUD NINE Full time

    **Join the Unstoppable Team, at CLOUD NINE.** CLOUD NINE are hiring a UK Customer Experience Executive. CLOUD NINE are a global industry-leading, award winning hair and beauty brand. From day one, they have set out to create premium hair styling tools, that always brings the focus back to hair health. Our mission is to provide innovative tools that...

  • Uk Customer Experience Executive

    1 week ago

    Harrogate, North Yorkshire, United Kingdom CLOUD NINE Full time

    Join the Unstoppable Team, at CLOUD NINE.CLOUD NINE are hiring a UK Customer Experience Executive.CLOUD NINE are a global industry-leading, award winning hair and beauty brand. From day one, they have set out to create premium hair styling tools, that always brings the focus back to hair health.Our mission is to provide innovative tools that enables you to...

  • German Speaking

    2 days ago

    Harrogate, United Kingdom CLOUD NINE Full time

    **Join the Unstoppable Team, at CLOUD NINE.** CLOUD NINE are hiring a German Speaking & ROW Customer Experience Executive. CLOUD NINE are a global industry-leading, award winning hair and beauty brand. From day one, they have set out to create premium hair styling tools, that always brings the focus back to hair health. Our mission is to provide...

  • Room Quality Executive

    4 weeks ago

    Harrogate, United Kingdom Rudding Park Harrogate Full time

    **We are searching for outstanding people to join our dynamic and fun team! We want the best of the best to join us. In return we will support your personal growth through training and development paths, and celebrate and reward your success!** **A career in hospitality just got more appealing - Rudding Park Work Perks** We understand hospitality can involve...

  • Sales Co-ordinator

    5 days ago

    Harrogate, United Kingdom Revolucion De Cuba Harrogate Full time

    Revolucion De Cuba Harrogate is looking for a new sales executive! The role is full time, with the shift patterns changing slightly depending on events and time of year. The role offers progression into a Sales Manager role within the company. Responsibilities of this job include: - Handle incoming event and booking enquiries - Assist the management team...

  • Event Experience Executive

    2 weeks ago

    Harrogate, United Kingdom Rudding Park Harrogate Full time

    **We are searching for outstanding people to join our dynamic and fun team! We want the best of the best to join us. In return we will support your personal growth through training and development paths, and celebrate and reward your success!** **A career in hospitality just got more appealing - Rudding Park Work Perks** We understand hospitality can involve...

  • Chief Executive Officer

    1 week ago

    Harrogate, North Yorkshire, United Kingdom Lgcplus Full time £21,632

    Resurrected Bites is a food "waste" organisation. We collect good quality food surplus and use it to fill bellies and not bins through our low-cost community groceries, to ensure that everyone can access good nutrition. The CEO will need to be an outstanding leader and a passionate ambassador for Resurrected Bites, working with the trustees to set the...

  • Event Experience Executive

    3 weeks ago

    Harrogate, United Kingdom Rudding Park Harrogate Full time

    **Full time - 40 hours per week** **We are searching for outstanding people to join our dynamic and fun team! We want the best of the best to join us. In return we will support your personal growth through training and development paths, and celebrate and reward your success!** **A career in hospitality just got more appealing - Rudding Park Work...

  • Digital Marketing Manager

    3 days ago

    Harrogate, United Kingdom CLOUD NINE Full time

    Join the Unstoppable Team, at CLOUD NINE. CLOUD NINE are a global industry-leading, award winning hair and beauty brand. From day one, they have set out to create premium hair styling tools, that always brings the focus back to hair health. Our mission is to provide innovative tools that enables you to achieve phenomenal results. Making you feel unstoppable,...

  • Marketing Manager

    1 week ago

    Harrogate, United Kingdom CLOUD NINE Full time

    Reporting into the Head of Marketing, the Marketing Manager is responsible for the execution of the CLOUD NINE marketing strategies and ensure integration is driven cross channel and department. You will be directly responsible for ensuring your team efficiently deliver campaigns across numerous channels including Brand & Marketing Campaigns, PR, Retailer...

  • Marketing Manager

    1 week ago

    Harrogate, United Kingdom Cloud Nine Full time

    Reporting into the Head of Marketing, the Marketing Manager is responsible for the execution of the CLOUD NINE marketing strategies and ensure integration is driven cross channel and department. Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.You will be directly responsible for ensuring your team...

  • CEO

    1 week ago

    Harrogate, United Kingdom Resurrected Bites Community Interest Company Full time

    **Chief Executive Officer (permanent)** **Background and role purpose** Resurrected Bites is a food “waste” organisation. We collect good quality food surplus and use it to _fills bellies and not bins_ through our low-cost community groceries, to ensure that everyone can access good nutrition. The CEO will need to be an outstanding leader and a...

  • Financial Adviser

    1 week ago

    Harrogate, North Yorkshire, United Kingdom Artemis Recruitment Consultants Ltd Full time

    , , Financial Adviser - Harrogate - Artemis Recruitment Consultants Financial Services Harrogate 15/09/2023 Type of Position: Financial Adviser - Harrogate Pay: Self-Employed Package Financial Adviser - Harrogate Our client is looking to welcome a Financial Adviser on their team based in Harrogate. This will be a self-employed opportunity with a...

  • New Lift Sales Consultant

    3 weeks ago

    Harrogate, United Kingdom Stannah Full time

    Passenger Lift Sales Job, Nationwide at Stannah Join Our Team! Proven experience in a new Lift Sales and technical understanding of lifts is essential Stannah is seeking a New Lift Sales Consultant to join our Passenger Lift Division. This is an exciting opportunity to work in the lift industry, focusing on bespoke passenger lifts. Your role involves...