Receptionist/clinic Prep Assistant

1 month ago


Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

The Receptionist/Clinic Prep Assistant will provide an efficient and effective reception and booking service for patients and members of the department and manage the patient pathway in line with the Elective Access Policy.
The post holder will ensure that all patients and visitors are welcomed to the department in a professional manner whilst adhering to the Trust Policy on Data Quality.
The Receptionist/Clinic Prep Assistant will provide a comprehensive clerical support service to the administration and clinical teams in delivering high quality patient care and making a positive difference to the patient experience.

The Neurosciences Directorate is looking for a Receptionist/Clinic Prep Assistant to join our team in providing excellent and professional administrative and clerical support to the Neurosciences outpatient department located in the John Radcliffe Hospital. Hours of work will be Monday - Friday, will vary on a rotational basis and will be within the hours of 08:00 - 17:00.

The post holder will provide receptionist support for our busy outpatient department as well as ensuring that all health records are available and prepared for all Neuroscience outpatient clinics.

We are looking for a self-motivated and enthusiastic individual who is a good team player with a flexible approach to work. The Neurosciences directorate is an interesting and varied directorate with many opportunities for development.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Act as first point of contact for patients, clinicians and visitors to the department - dealing with all face-to-face contacts in an efficient, polite and courteous manner and responding to all telephone enquiries in a prompt and professional manner
Deal with patient enquiries in an empathetic and confidential manner, signposting people appropriately and maintaining a high standard of customer care at all times
Ensure that patient information and demographic details are recorded accurately onto the Trust Electronic Patient Record (EPR) whilst adhering to the Trust policy on data protection and patient confidentiality
Ensure that patients are checked in and out of clinics accurately and in a timely manner
Ensure that all consultants provide the reception desk with the patient outcome form at the end of clinic and help support the understanding of the 18-week Referral to Treatment (RTT) Policy
Book all follow-up appointments ensuring correct RTT status is recorded
Be responsible for recording DNAs accurately including contacting patients regarding the reason for not attending
Ensure that the reception area is kept clean and tidy at all times
Book interpreter services for patients as required
Arrange patient transport as necessary, in line with Trust procedures


  • Clinic Receptionist

    4 weeks ago


    Oxford, United Kingdom The Dermatology Partnership Full time

    The Clinic Receptionist is a key member of our Stratum Oxford Dermatology Clinic Team. They are responsible for supporting the overall administrative/reception function within clinic, so that patients are seen safely and swiftly. Playing a crucial part in the day to day running of the clinic, the Receptionist role is key in delivering an efficient and...


  • Oxford, United Kingdom Oxford University NHS Foundation Trust Full time

    Receptionist Greet patients and visitors in a pleasant and professional manner. Ensure that patients are kept informed of waiting times for outpatient and diagnostic appointments, advising of any problems as and when they arise. Check in and check out all outpatient and diagnostic appointments on EPR, recording the appropriate outcome and 18 week RTT status....

  • Receptionist

    1 month ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Receptionist in Clinical Neurophysiology, part of the Neurosciences Directorate - based at the John Radcliffe Hospital. Work as a Receptionist in the Clinical Neurophysiology department. To provide a robust daily administration assistance to patients, as well as clinical, managerial and admin staff within the department, liaising with other...

  • Receptionist

    4 weeks ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Receptionist in Clinical Neurophysiology, part of the Neurosciences Directorate - based at the John Radcliffe Hospital. Previous applicants need not apply. Work as a Receptionist in the Clinical Neurophysiology department. To provide a robust daily administration assistance to patients, as well as clinical, managerial and admin staff within the department,...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Receptionist/administration underpins the patient journey and supports clinical teams in delivering high-quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management by ensuring a high standard of data quality and by making the best use of capacity and resources. An...

  • Clinic Receptionist

    1 month ago


    Oxford, United Kingdom The Dermatology Partnership Full time

    Full time or Part time.Salary is dependant onexperience starting from 11.80 per hourWerelooking for an enthusiastic organised and friendly receptionist tojoin our small closeknit team.The successfulcandidate will be playing a crucial part in the daytoday running ofthe clinic supporting the overall reception function so thatpatients are seen safely and...


  • Oxford, United Kingdom Summer Fields School Trust Ltd Full time

    **JOB DESCRIPTION** **Job Title: Pre-prep Teaching Assistant** **Reporting to: Class Teacher and Head of Pre-prep** **Purpose of the Job** - To work in partnership with the class teacher to facilitate greater access of the curriculum for children in the Pre-prep - To help create a happy, stimulating classroom environment in which children respond - To...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Receptionist / Administration assistant Band 3 Hours of work Full time 37.5 ( 1 WTE) An opportunity has arisen for Band 3 receptionist/administration assistants in the Physiotherapy department at the Nuffield Orthopaedic Centre. We are looking for enthusiastic people with excellent organisational and communication skills to work in our friendly and...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Nuffield Orthopaedic Centre Physiotherapy Department Receptionist / Administration assistant Band 3 Hours of work part time 18.75 ( 0.5 WTE) An opportunity has arisen for Band 3 receptionist/administration assistants in the Physiotherapy department at the Nuffield Orthopaedic Centre. We are looking for enthusiastic people with excellent organisational...

  • Dental Receptionist

    4 weeks ago


    Oxford, United Kingdom Clinic 95 Ltd Full time

    We have an exciting opportunity for a friendly, motivated person with a positive outlook to join our friendly team as a full-time dental receptionist at our fully private and well established dental practice! **Key tasks** - Answer the telephone and deal with patient enquiries in a positive, efficient and friendly manner - Receive and deal with patients and...


  • Oxford, United Kingdom Hakim Group Full time

    What’s in it for you?: If you're naturally interested in fashion, science, and a role where you can interact with new people daily, this role is for you. Whether you're an experienced Optical Assistant or not, we can provide you with the tools to develop your skillset and the opportunity to further your career as a result. You'll be working with amazing...

  • Receptionist

    2 days ago


    Oxford, United Kingdom Nuffield Health Full time

    HEAD OFFICE Receptionist Receptionist Oxford Hospital | Permanent | Part-Time £21,762 - Pro-Rata 22.5 hours per week As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re...

  • Receptionist

    4 days ago


    Oxford, United Kingdom GDST Full time

    Job Specification **Receptionist** Oxford High School Required from January 2024 Contract Fixed Term to September 2024 Hours Part time, 17 hours per week, term time and some time during the school holidays Monday Wednesday Thursday and Friday from 2 pm until 4.30 pm at the Senior School. Full day - Tuesday will at the pre prep (currently in Woodstock Road)...

  • Receptionist

    2 days ago


    Oxford, United Kingdom Hakim Group Full time

    What’s in it for you?: If you're naturally interested in fashion, patient care and a role where you can interact with new people daily, this role is for you at David Spicer Optometrists. We have a loyal patient database in and around Botley, and a wide selection of frames and lenses (including designer brands) with a focus on clinical excellence and...

  • Receptionist

    2 days ago


    Oxford, United Kingdom Hakim Group Full time

    What’s in it for you?: If you're naturally interested in fashion, patient care and a role where you can interact with new people daily, this role is for you at David Spicer Optometrists. We have a loyal patient database in and around Botley, and a wide selection of frames and lenses (including designer brands) with a focus on clinical excellence and...

  • Receptionist

    3 days ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Applications are invited for the role of Blue Area Outpatient receptionist. To meet and greet patients attending appointments within Blue Area Outpatients. To ensure reception runs smoothly and the patient journey is supported throughout their time within the department. **Receptionists ensure**: 1. Greet all visitors in a pleasant and efficient manner. 2....

  • Receptionist

    2 days ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Applications are invited for the role of ENT/Plastic receptionist. To meet and greet patients attending appointments within ENT and Plastics Outpatients. To ensure reception runs smoothly and the patient journey is supported throughout their time within the department. **Receptionists ensure**: 1. Greet all visitors in a pleasant and efficient manner. 2....


  • Oxford, United Kingdom Oxford Health NHS Foundation Trust Full time

    An opportunity has arisen for an enthusiastic and innovative Practice Receptionist/Administration Assistant who has an interest in services for homeless people This job won't give you fame or fortune, or glamour, but you will wake in the morning knowing that today you could change the course of someone's life. The nature of this key role is often...


  • Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    To provide a comprehensive administrative support service to the Outpatients service. To provide excellent customer facing service at all times at reception areas. To provide clinic prep services to all clinics within the department. 1. Implement policies and procedures to maintain efficient department/office and filing systems to facilitate the smooth...


  • Oxford, United Kingdom University of Oxford Full time

    We are looking to recruit a part-time receptionist to join our team in the Oxford Centre for Clinical Magnetic Resonance Research (OCMR). The receptionists are key members of OCMR, providing administrative support for the department as well as the day to day running of the department’s reception desk. You will have additional responsibilities including...