Inbound Customer Service Agent

**Role**:Customer Service Agent **Location**:Colnbrook, Berkshire **Salary / Rate of pay**:£22,000 Platinum Recruitment is working in partnership with a popular business within the Transport and Logistics industry and we have a fantastic opportunity for a Customer Service Agent to join their team. A full time and permanent role. **Your responsibilities...

Courier Customer Service Agent required for an established courier company based in Colnbrook. You will be passionate about providing exceptional customer service within a business-critical environment. You will have excellent communication, listening, organisationand problem-solving skills, with the ability to work to tight deadlines. - Proactively identify...

Freightserve recruitment are looking for a number of Courier Customer Service Agents for a well-established Courier companies based in the Colnbrook area. - Working with busy courier express teams - Bookings - Dealing with agents - Track and Trace shipments - Dealing with customer queries - Providing quotes - Updating Pod's - Organising collections -...

Do you have experience within the Freight Forwarding/Logistics industry ? Do you have strong Import/Export/Customs/Internal Sales experience. Could you be looking for a new challenge or the next step in your career **Customer Service/Documentation Agent, Immediate Opening at Colnbrook SLOUGH SL3 0HJ**: **Customer Service/Documentation agent responsibilities...

Customer Service Role Customer Service Job Summary The customer service representative will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your...

**Customer Service Job Summary** The customer service representative will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolveany customer inquiry that crosses your desk. **_Customer Service...

Freightserve recruitment are looking for a Courier Customer Service Agent for a Courier / Freight company based in the Colnbrook, Middlesex area. Job Description: - Working with a busy team - Key Account management - Bookings - Track and Trace shipments - Dealing with customer queries - Providing quotes - Updating Pod's - Organising collections - Dealing...

Role Purpose: Success Criteria: To be a successful Frontline agent you will need to ensure day to day interaction with customers and peers across Company Sales Business Units, Customer Services, Operations and Customer Accounting Specific Role Challenges (key focus areas/challenges expected for post holder) Ensure all queries are resolved/escalated within...

Courier Customer Service Agent x2 required to join this leading agent based local to LHR cGBP25,000-GBP30,000 - Monday to Friday covering shifts of 07:00-16:00 08:00-17.00 09.00-18.00 10.00-19.00 Duties to include Managing the green light approval process for consignments destined to non EU destinations. To assist in providing clients with continuous...

**Role**:Customer Service **Location**:Colnbrook, Berkshire **Salary / Rate of pay**:£22,000 Platinum Recruitment is working in partnership with a popular business within the Transport and Logistics industry and we have a fantastic opportunity for a Customer Service to join their team. A full time and permanent role. **Your responsibilities will...

**Key Tasks**: General Customer Services duties including: - Reviewing PODs (proof of deliveries) / proactive tracking - Resolving any misrouted or lost shipments - Completing daily/monthly reports - Dealing confidently with all incoming customer calls - Dealing with calls and enquiries quickly, courteously and efficiently at all times. - Completing...

Courier Customer Service Agent required to join busy courier team within niche market Ideally suited for someone with Express Courier Customer Service knowledge You will have worked in a similar role for around 1-2 years plus and be confident in duties as listed below: Major **Responsibilities**: To receive on-line / phone job orders from clients, and set...

Queries Agent, Colnbrook SL3 Monday to Friday 09:00-17:30 Initial temporary contract with a view to becoming a 12 month/permanent placement. £26,000 - £28,000 PA/DOE **The purpose of the role** All customer billing and debt (Duty and VAT) related queries are handled, investigated, and resolved in a timely and professional manner and maintained at a...

We have an exciting opportunity for a freight forwarder who are expanding the team. Position: Import Customer Operations Agent Experience: Preferable Knowledge of Air or Road Imports & Exports Logistics; Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt Main Responsibilities: UK and...

This role is to start as a temp but there is the possibility for the role to become permanent in the future. Hybrid working is available - maximum 50% home working For this role experience with Duty / VAT is highly desired due to the complex nature and volume of queries that the team handle. Activities & Responsibilities Provide a timely and quality...

We are looking for a proactive and enthusiastic individual to join our Customer Service team. You will be required to work Monday to Friday between 09:30-18:30 with the understanding due to the nature of the business that occasionally we may need to change your hours. You will also be required to work overtime to cover holiday/sickness/busy periods. Main...

We’re **C.H. Robinson**, one of the world’s largest logistics platforms and we're looking for our next **Senior** **Global Forwarding Agent.** Are you detail-oriented, service-driven problem-solver with a passion for the dynamic world of global logistics? At **C.**H.** Robinson**, we're not just searching for a Sr. **Global Forwarding Agent** - we're...

Job Title: Customer Service Executive - RoadFreight Responsible to: Customer Service Manager and/or approved designate Work Pattern: Monday - Friday, 10:00 - 18:00 (30 min unpaid break) JOB SUMMARY Ensure timely and accurate movement of freight and information, while providing exceptional customer service to internal and external Customers within the...

Job Title: Time Critical Service Delivery Agent Hours: Monday to Friday 9am 6pm **Salary**: GBP32K-GBP34K P/A based on experience Purpose of the Role: Providing shipping solutions that meet or exceed the customers expectation. To provide both internal and external customers with excellent customer service when dealing with them in any...

Previous experience desirable at the higher salary. Would also consider someone with office customer service experience at the lower salary. Providing clients with continuous status updates flight and customs delays, track and trace, pod's etc. Car driver due to company location **The hours are**: Monday to Friday - shift on rotation: 06:00-15:00 &...