Queries Agent

This role is to start as a temp but there is the possibility for the role to become permanent in the future. Hybrid working is available - maximum 50% home working For this role experience with Duty / VAT is highly desired due to the complex nature and volume of queries that the team handle. Activities & Responsibilities Provide a timely and quality...

My client is recruiting for a Query Agent to join them on a temporary basis initially, there is the possibility that the role may become permanent in the future.** Role Purpose**: All customer billing and debt related queries are handled, investigated and resolved in a timely and professional manner and maintained at a high level of quality. You must embrace...

**Demon Recruitment Group**i s currently recruiting for an experienced Queries Agent to work for a leading logistics company based in Colnbrook. This role will start as Temp and then move to a fixed 1 year contract with the potential to then move to permanent Following training (6-10 weeks) This role will be hybrid working, 1 week in office, 1 week at...

**Role**:Customer Service Agent **Location**:Colnbrook, Berkshire **Salary / Rate of pay**:£22,000 Platinum Recruitment is working in partnership with a popular business within the Transport and Logistics industry and we have a fantastic opportunity for a Customer Service Agent to join their team. A full time and permanent role. **Your responsibilities...

Freightserve recruitment are looking for a number of Courier Customer Service Agents for a well-established Courier companies based in the Colnbrook area. - Working with busy courier express teams - Bookings - Dealing with agents - Track and Trace shipments - Dealing with customer queries - Providing quotes - Updating Pod's - Organising collections -...

**Demon Recruitment Group**is currently recruiting for an Inbound Customer Service Agent to join a leading company based in Colnbrook. **Interviews ASAP** **Duties will include**: - Dealing with Inbound Customer Calls - Resolving Invoice queries - Log Queries - Working as part of a busy team **Experience Required**: - Excellent telephone manner -...

Freightserve recruitment are looking for a Courier Customer Service Agent for a Courier / Freight company based in the Colnbrook, Middlesex area. Job Description: - Working with a busy team - Key Account management - Bookings - Track and Trace shipments - Dealing with customer queries - Providing quotes - Updating Pod's - Organising collections - Dealing...

Role Purpose: Success Criteria: To be a successful Frontline agent you will need to ensure day to day interaction with customers and peers across Company Sales Business Units, Customer Services, Operations and Customer Accounting Specific Role Challenges (key focus areas/challenges expected for post holder) Ensure all queries are resolved/escalated within...

* Backline Query Agent - Colnbrook (hybrid working - maximum 50% home working) - Salary - £24,500 The Backline Agents role purpose is to provide quality and timely query resolution by supporting the Service Claims/KL Billing and Aviation relationships. To be a successful Backline Agent you will need to ensure day to day interaction with customers and peers...

Job Title: Time Critical Service Delivery Agent Hours: Monday to Friday 9am 6pm **Salary**: GBP32K-GBP34K P/A based on experience Purpose of the Role: Providing shipping solutions that meet or exceed the customers expectation. To provide both internal and external customers with excellent customer service when dealing with them in any...

Our client who specializes in Freight Forwarding, is currently seeking an experienced Airfreight Import Operator to join their team in Heathrow, to liaise with overseas agents, customers and haulers as well as receive and check relevant import documentation,then passing on to shipping lines. On a day-to-day basis, you will be planning/arranging deliveries,...

NEW JUST IN - We are recruiting for a Freight Operations clerk to join a busy events/ exhibitions company, you would be dealing with all modes of freight including air, road and sea. Duties would include: - Dealing with air/sea/road freight imports & exports - Taking bookings - Handling key accounts - Completing awb's, bills of lading and customs entries -...

**Key Tasks**: General Customer Services duties including: - Reviewing PODs (proof of deliveries) / proactive tracking - Resolving any misrouted or lost shipments - Completing daily/monthly reports - Dealing confidently with all incoming customer calls - Dealing with calls and enquiries quickly, courteously and efficiently at all times. - Completing...

**Role**:Customer Service **Location**:Colnbrook, Berkshire **Salary / Rate of pay**:£22,000 Platinum Recruitment is working in partnership with a popular business within the Transport and Logistics industry and we have a fantastic opportunity for a Customer Service to join their team. A full time and permanent role. **Your responsibilities will...

**Role**:Coordinator **Location**:Colnbrook, Berkshire **Salary / Rate of pay**:£19,000 to £24,000 Platinum Recruitment is working in partnership with a popular business within a transport and logistics company and we have a fantastic opportunity for a Coordinator to join their team. **What's in it for you?** - To work great people - Great training,...

Freightserve recruitment are looking for a Courier Customer Executive for a well-established Courier company based in the Colnbrook area. **Job Purpose: - ** The Customer Service Executive is the first point of contact for Customers and most suppliers. Therefore, it is essential that the customer service Executive can work pro-actively and under pressure....

Freightserve are looking to recruit a Senior Perishable Operator for a large Heathrow based Freight Forwarder. The company are based in the Colnbrook, Berkshire area. Job Role: - Senior Perishables Operator - Air Import & Export is responsible for the arranging and receiving of all import / export consignments on behalf of both internal and external...