Change Communications Specialist

6 months ago

Hatfield, United Kingdom Ocado Group Full time

**Ready for a change? Join Ocado Logistics**

We have an exciting opportunity for a Change Communications Specialist to join our team on a **fixed term contract for twelve months.**

Day-to-day you'll be responsible for driving and delivering the communications strategy for our technology upgrade programme that will change the way our employees work; from how they access their roster to reading business news.

**What you'll do**:

- Build relationships and collaborate across Ocado Logistics to understand and meet the programme communications requirements for various audiences
- Work closely with the Business Change Lead and Lead Business Process Owners, to utilise their specialist knowledge, and ensure consistent messaging to all stakeholders
- Own, develop and manage a calendar of key transformation messages to ensure relevant and timely delivery of internal communications
- Write programme communications in an easy-to-understand, business friendly language
- Collaborate with the wider communications team to ensure tone of voice, narrative and timings are aligned
- Provide the tools and frameworks to empower managers and other key stakeholders to communicate effectively with their employees on a local level
- Manage key programme messages on the intranet, digital channels and social media
- Use themes and data from employee listening to inform programme communications
- Act as a gatekeeper to ensure all communication copies are signed-off before they're sent

**About you**
- Experience building and implementing a communications strategy
- Exceptional written and verbal communication skills
- Strong organisation skills and ability to prioritise effectively
- Previous experience working with and / or communicating with frontline teams
- The ability to interpret data, analyse findings and use this to improve engagement
- Demonstrate the ability to work, communicate with, and present effectively to people at all levels from frontline teams to senior leaders
- Ideally, you will have an understanding of change management and key tools (e.g. stakeholder assessment, change impact assessment, readiness analysis, benefits realisation)

**What do you get in return?**

At Ocado Logistics, we offer competitive salaries and so much more:

- Up to 7% matched pension contributions after three months of service
- Employer-funded medical insurance after three months of service
- Enhanced digital GP service for you and your dependents
- Tools for your health and wellbeing including a network of Wellbeing Champions

We know that life outside of work is important to you, so we have a range of policies in place including 30 days work-from-anywhere and the option to buy additional holiday. What's more, many of our teams enjoy hybrid working and flexible hours so you can manage your own schedule.

If you want to become a career contender, there's plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues

**About Ocado Logistics**:
Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in.

Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud that we are a disability-confident employer, we prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for employees with disabilities.

**Join Ocado Logistics, where there are bags of possibilities.**
- Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status._

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