Education Coordinator
4 days ago
Education Coordinator
Solihull
3 days working in the office & 2 days workingfrom home
£22,000 - £23,000
Permanent**Are you looking for a new opportunity to utiliseyour skill set and take a step up ? This is band new role where you can bring in new ideas and processes to help build a new department. An exciting position in which you can make it your own and bepart something new.
The post holder will be responsible for providing the coordination and administration for all End Point Assessment (EPA) activity. Supporting assessors, apprentices, employers and training providers from sign up to completion of the apprenticeship. This mustbe executed to a high and professional standard.
**Major responsibilities**:
- Manage the day to day upkeep of processes relevant to apprenticeship EPA function, ensuring they are fit for purpose and compliant to regulations
- Coordinate a variety of conflicting timetables
- Customer invoicing
- Track and reconcile all invoices in relation to the EPAs
- Provide support to all customers
- Carry out EPA registrations and bookings using internal and external systems
- Schedule the required assessments and resits
- Complete necessary compliance checks to ensure Gateway completion
- Ensure the necessary evidence of completion is collected and saved
- Support apprentices with booking requests and queries
- Monitor for conflicting priorities to ensure delivery of these responsibilities
- Co-ordinate delivery of all assessments either face to face or online
- Coordinate all assessments and resit assessments
- Ensure the e-learning platforms are kept up to date
- Prioritise own tasks
- Maintain all ISO 9001 processes for the EPA Department
- Resolve assessor, apprentice, employer and training providers queries and concerns
- Ensure personal objectives are met
- Track and report all results to the business
- Manage all EPA queries via central mailboxes within SLAs
- Work with the EPA Specialist to ensure that Internal communications are updated to the business on processes, key dates and changes
- Maintain up to date knowledge and understanding of Education and Skills Funding Agency regulations
- Work with the End Point Assessment Specialist to scope new operational initiatives and requirements relating to EPA
- Work on the continuous improvement of processes and working practices, to build a scalable and effective EPA provision
- Maintain effective and professional stakeholder relationships Support the End Point Specialist in the following:
- Achieving the overall departmental strategy
- Assist in the maintenance of all documentation such as customer correspondence, enrolment forms and course information, to ensure accuracy
**Qualifications, skills, and experience**:
- Excellent knowledge of Microsoft office packages
- Experience of working with Apprentices (desirable)
- Experience of working within an educational environment (desirable)
- Excellent communication skills
- Excellent management skills
- Minimum RQF Level 2 or equivalent education
**Terms and Conditions**:
25 days annual leave per annum (plus bank holidays)
Pension:
Group Personal Pension Scheme available
Healthcare:
Healthcare and cash plan Schemes available
**Location**:
Office-based, in Solihull.
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