Administrator

3 months ago


Solihull, United Kingdom OnLogistics Full time

OnLogistics have an exciting opportunity to join the team as an administrator.

**Duties**:

- Deal with all queries including quotations, POD requests, ETA requests
- Record and process all claims through to resolution
- Advise customers of adverse conditions that may affect our supply base to fulfil their obligations e.g., poor weather or driver shortages
- Manage customer relationships, ensuring that communication is good, and issues are highlighted and dealt with quickly and appropriately
- Obtain, record and process invoices from our range of suppliers, completing bulk job uploads for customers using no-direct input into our in-house system ‘Coda Commerce’
- Actively manage carrier service level reports in real time, ensuring all issues are raise and reported. - Ensure all parcel service return goods are managed and sent to back to the customer.
- Keeping an accurate record of the data, dates and reason for return.
- Manage administration relating to warehouse activity for key clients
- Assist with other ad hoc tasks relating to the wider business

Skills and Experience:

- Strong clerical skills
- Able to coordinate projects and multitask effectively
- Able to work in a fast-paced environment with changing priorities
- Detail oriented and organised
- Effective communicator
- Be able to handle tasks autonomously
- Some previous administrative experience
- Experience in the Transport or Logistics sectors is advantageous

If you are interested in joining our team, please submit your CV through Indeed.

Salary - £21,848 p/a

Work Pattern - Mon-Fri (37.5 hours per week)

**Job Types**: Full-time, Permanent

**Salary**: £21,848.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Solihull: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person


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