Housing & Wellbeing Assistant

4 days ago

Manchester, United Kingdom Great Places Housing Group Full time

**Salary**: Up to £20,000

**Job Type**: Full Time, Permanent
**Location**: Next Step

**Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
A Housing & Wellbeing Assistant works alongside the Housing & Wellbeing Officer, to provide various forms of support our vulnerable customers, helping them to live as comfortably and independently as possible in our housing schemes.
**PURPOSE OF ROLE**:

- To provide assistance to customers, supporting them with individual support needs, and with the development of their independent living skills.
- To work as part of a dedicated team to manage high quality accommodation, ensuring the successful, safe running of the building, taking the lead on health & safety responsibilities.
- To maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment.

**KEY RESPONSIBILITIES**:

- To ensure safeguarding concerns are dealt with promptly, and appropriate action is taken in line with Great Places procedures
- To report any concerns about any customer(s) welfare in accordance with the correct processes;
- To provide assistance or guidance to our customers; supporting them to manage their own support needs, develop their independent living skills and follow the conditions of their occupancy agreement
- To take appropriate immediate action in emergency situations; contacting the necessary emergency services and effectively managing the situation, seeking peer/manager support as necessary
- To actively ensure the security of the building, including managing visitor access
- To ensure the health & safety of the building by completing relevant checks, including fire alarm testing, identifying and reporting communal repairs
- To carry out cleaning duties of all communal areas and void properties, once a customer has moved out.
- To attend and participate in training and team meetings
- To adhere to all relevant guidelines and working practices in our Independence and wellbeing framework

**EXPERIENCE & SKILLS**:

- Experience of providing a customer facing, front line service in a busy environment
- Experience/awareness of safeguarding, including types of abuse
- Experience of working alone and using own initiative to achieve positive outcomes
- Experience of working in a customer focused environment, with proven ability of delivering a high standard of customer service
- Awareness of Health & Safety best practice and issues
- Experience of cleaning and housekeeping

**GREAT PLACES - Who are we and why work for us?**
It’s a really exciting time to join us as a modern, expanding, forward-looking profit-for-purpose organisation a thriving work culture and excellent benefits. We help those most in need and keep our social purpose at the core of what we do. We also have anambitious, commercial perspective to ensure our vision to create great homes and great communities, is sustainable for the long term. To achieve this, we need great people to be part of our team, helping our customers to love where they live.
**Benefits & Perks**
At Great Places, the wellbeing and development of our staff is key to delivering great services. We believe that a happy, healthy work force enables our staff to provide the best possible service to our customers, so we make sure our policies, benefits andperks support all of our staff to be the best that they can be, inside and outside of the workplace.
- Continuous development and learning opportunities including courses and qualifications
- Virtual Learning suite - an online platform with hundreds of courses to boost your skills and CV
- Pay progression and bonus incentive
- Generous holiday provision
- Competitive Pension
- Hybrid working (role dependant)
- Flexible working (role dependant)
- Free extensive health and fitness packages
- Access to huge high street and boutique discounts with ‘Perkz’ membership
- Free membership to professional bodies relevant to role
- Health Care Cash Plan giving you and your family access to huge savings (e.g. Dentistry, Eye Care, Physio, Counselling)
- Regular Career, Mental, Physical and Financial Wellbeing initiatives and activities

Ref: 135 401

  • Housing and Wellbeing Assistant

    2 days ago

    Manchester, United Kingdom Great Places Housing Group Full time

    **Housing and Wellbeing Assistant** **Salary**: Circa £20,000 **Job Type**: Full Time, Permanent **Location**: Docherty Project, Manchester **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Reporting to the Housing and Wellbeing...

  • Housing & Wellbeing Assistant

    7 hours ago

    Manchester, United Kingdom Great Places Housing Group Full time

    **Salary**: £19,000 **Job Type**: Full Time, Permanent **Location**: Pomona Gardens **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. A Housing & Wellbeing Assistant works alongside the Housing & Wellbeing Officer, to provide...

  • Housing and Wellbeing Assistant

    4 days ago

    Manchester, United Kingdom Great Places Housing Group Full time

    A Housing & Wellbeing Assistant works alongside the Housing & Wellbeing Officer, to provide various forms of support to our vulnerable customers who have alcohol dependency needs, helping them to live as comfortably and independently as possible, in our accommodation. **PURPOSE OF ROLE**: - To provide assistance to customers, supporting them with...

  • Housing and Wellbeing Assistant

    7 months ago

    Manchester, United Kingdom Great Places Housing Group Full time

    Job Advert **Housing and Wellbeing Assistant** **What you’ll be doing** - You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement ; - You will encourage feedback from customers, recording and responding to any complaints and compliments; - You will ensure any safeguarding concerns are...

  • Housing and Wellbeing Assistant

    6 months ago

    Manchester, United Kingdom Great Places Housing Group Full time

    Job Advert **Housing and Wellbeing Assistant** What you’ll be doing - You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement ; - You will encourage feedback from customers, recording and responding to any complaints and compliments; - You will ensure any safeguarding concerns are promptly...

  • Housing and Wellbeing Assistant

    7 months ago

    Manchester, United Kingdom Great Places Housing Group Full time

    Job Advert **Housing and Wellbeing Assistant** What you’ll be doing - You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement ; - You will encourage feedback from customers, recording and responding to any complaints and compliments; - You will ensure any safeguarding concerns are promptly...

  • Housing and Wellbeing Assistant

    4 days ago

    Manchester, United Kingdom Great Places Housing Group Full time

    **Salary**: Up to £21,677 **Job Type**: Full Time, Permanent **Location**: Next Step **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. A Housing & Wellbeing Assistant works alongside the Housing & Wellbeing Officer, to provide...

  • Housing and Wellbeing Assistant

    2 days ago

    Manchester, United Kingdom Great Places Housing Group Full time

    **Salary**: Circa £21,677.50 **Job Type**: Full Time, Permanent **Location**: Docherty Project **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. A Housing & Wellbeing Assistant works alongside the Housing & Wellbeing Officer, to...

  • Housing & Wellbeing Officer

    6 hours ago

    Manchester, United Kingdom Great Places Housing Group Full time

    **Housing & Wellbeing Officer** **Salary**: £11,552 - £14,120 **Job Type**: Part Time, Permanent **Location**: Manchester **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Reporting to the Housing and Wellbeing Manager, the Housing...

  • Housing and Wellbeing Officer

    7 months ago

    Manchester, United Kingdom Great Places Housing Group Full time

    Housing & Wellbeing Officer Local Structure Here at Great Places, we pride ourselves in our ability to provide person centred and flexible approaches to support; delivered in a way which meets the needs of our customers. Our Housing and Wellbeing Officers are responsible for working with customers to promote and maximise their independence, assisting them...

  • Housing & Wellbeing Assistant - Nights

    7 months ago

    Manchester, United Kingdom Great Places Housing Group Full time

    **Housing and Wellbeing Assistant** What you’ll be doing - You will provide assistance or guidance to our customers; supporting them to fulfil the terms of their occupancy agreement and proactively following procedures when this is not the case; - You will encourage feedback from customers, recording and responding to any complaints and compliments; - You...

  • Housing and Wellbeing Officer

    7 months ago

    Manchester, United Kingdom Great Places Housing Group Full time

    Job Advert **Housing and Wellbeing Officer** Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing...

  • Housing and Wellbeing Officer

    7 months ago

    Manchester, United Kingdom Great Places Housing Group Full time

    Job Advert Here at Great Places, we pride ourselves in our ability to provide person-centered and flexible approaches to support; delivered in a way which meets the needs of our customers. Meadow Lodge comprises of 20 self-contained flats. We support customers from multiple-disadvantaged backgrounds; such as long term homelessness, mental health; substance...

  • Wellbeing Officer

    6 months ago

    Manchester, United Kingdom MSV Housing Group Full time

    Do you have experience of working with vulnerable people, with a proven awareness of the range of issues affecting the vulnerable in society? Do you want to work for a business that cares about more than the bottom line? Then this is the opportunity you’ve been looking for! We have an exciting opportunity to join our established Neighbourhoods and...

  • Housing Assistant

    7 months ago

    Manchester, United Kingdom Arawak Walton Housing Association Full time

    This is a crucial role which assists frontline housing services with administrative support including: - Putting together sign-up packs for new tenancies - Updating our in-house database and relevant spreadsheets, keeping accurate records - Assisting the Housing Officers with administration to prepare for court. - Sending out Housing Benefit letters and...

  • Housing Officer

    7 months ago

    Manchester, United Kingdom Cromwood Housing Full time

    At Cromwood Housing we provide vital housing services to save the lives of people who are homeless, sleeping rough, seeking asylum and fleeing domestic abuse. Our purpose is to remain one of the leading providers of social housing to the local authorities in London and Greater Manchester. Cromwood is seeking a Housing Officer to be the main point of...

  • Independence & Wellbeing Administrator

    7 months ago

    Manchester, United Kingdom Great Places Housing Group Full time

    Job Advert **INDEPENDENCE AND WELLBEING ADMINISTRATOR** Reporting to the Service Development Manager, the Independence and Wellbeing Administrator will be part of a specialist team responsible for the development and improvement of our services. They will be responsible for ensuring the smooth and efficient operation of the Independence and Wellbeing...

  • Housing and Wellbeing Specialist

    4 weeks ago

    Manchester, United Kingdom Sanctuary Group Full time

    Sanctuary Supported Living is recruiting for a Housing and Wellbeing Specialist to work with customers who have faced homelessness in Manchester. This is an exciting opportunity to use your skills and experience to help people achieve their goals and live independently.About the JobIn this role, you will work with customers to assess their needs, develop...

  • Housing Option Officer's

    7 months ago

    Manchester, United Kingdom RSR Housing Full time

    RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR Housing are currently recruiting on behalf of our client based in Manchester for x2 Housing...

  • Housing First Worker

    6 months ago

    Manchester, United Kingdom Transform Housing & Support Full time

    **Housing First Worker** **Salary**: £27,409 **Job Type**: Full Time, Fixed Term **Location**: Head Office - West Didsbury **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. Reporting to the Housing First Team Leader, the Housing...