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Billing Administrator

3 months ago

Hitchin, United Kingdom 1st Choice Staff Recruitment Full time

Our client based in Hitchin is looking for a Billing Administrator to join there busy, ever-growing team If you are an experienced administrator with a passion for Customer Service then please look no further

**Tasks**
- Generating invoices for all reactive and quoted works.
- Answering customer questions and resolving customer queries in a timely manner, to ensure our client can bill correctly.
- Liaising with various departments e.g. Credit Control/National Accounts to gain necessary information in order to update customers.
- Updating customer portals and websites with invoicing details.
- Other duties will include taking calls from our cleints customers and logging them onto our system to arrange an Engineer Call-Out.

**Skills**
- You will be an experienced Administrator who is confident dealing with high volumes in a demanding environment.
- You will have a superb telephone manner and excellent communication skills, both written and verbal.
- Strong attention to detail, and numeracy skills.
- IT literate, with experience of using a CRM being an advantage.

**Benefits**:

- 25 Days Annual Leave + Bank Holidays
- Life Insurance
- Healthcare Support, including an Employee Support and Assistance Programme
- Employee Discount Platform
- Internal Recognition & Reward Schemes

**Working Hours and Salary**:

- 37.5 hours a week
- Monday to Friday 07:30am-16:00pm OR 08:30am-17:00pm
- Up to £24,000 per annum DOE

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Life insurance
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person