Event Support Coordinator

2 weeks ago

Birmingham, United Kingdom The NEC Group Full time

The ICC, Birmingham is one of the leading conference centers in Europe, staging over 400 events per year and welcoming over 350,000 delegates to the venue. The Vox Conference Venue is already recognised as one of the UK’s prestigious, exclusive conference venues, hosting over 140 events per year. The NEC campus is located in the heart of the UK and has over 7 million visitors each year, and hosts over 700 events.

This is an exciting opportunity to join The International Convention Centre and the Vox Venue, as we breathe life back into our venues and the wider events industry, post Covid19 at an exciting point where our teams are exceptionally united and driven to achieve success as we remobilise our venues.

The portfolio of tasks to work on will be wide ranging from staffing our events, dealing with inbound and outbound inquiries, being a welcome face to our clients, arranging planning meetings, and raising invoices to name but a few Events are our passion, regardless of shape or size and the teams in our venues are simply first class, in a city without limits.

**What’s needed to succeed**:

- You have excellent communication skills and the ability to converse with external clients and internal stakeholders at all levels
- You are diligent, organised, and able to prioritise effectively
- You thrive on personal development and are eager to get involved in wider business activities such as our Wellbeing Team initiatives
- A wide range of tasks is something that really excites you, knowing that curveballs can arrive at any moment
- You’re self motivated and inspire others to see possibilities
- You have a good understanding of health and safety principles within the working environment
- You enjoy taking on a range of responsibilities and no two days being the same
- The live events industry is something that interests you
- Delivering an excellent customer service experience is of paramount importance to you
- You have proven experience in an administrative role dealing with a variety of daily tasks
- Experience in financial administration and good numerical skills
- A willingness to accept the responsibility for key tasks and to have a calm and methodical approach
- Continual process improvement is something you consistently look for to see how things can continually be improved
- Knowledge of Birmingham and surrounding facilities would be beneficial

Do you deliver outstanding administrational support that excites and delights those around you? Do you have excellent communication, organisational and collaboration skills, know how to lead from the front, and have high levels of enthusiasm? If it’s a yes to all the above, then we would love to hear from you.

**In addition to interviews, competency assessments will form the recruitment process**

**Benefits**
- 25 days annual leave rising to 26 after one year plus all UK bank holidays
- Free Onsite parking
- Free lunch when office based
- Potential home working options for part of the week, role dependent
- Pension matching up to 7% and
- We will provide you with a Life Assurance cover if you are actively contributing to the NEC group personal pension plan and have joined at the first opportunity or within 12 months of becoming first eligible
- Private Medical Insurance funded by the company
- Great Learning and Development
- Employee Assistance Programme
- Dental, Cash Health and Holiday Buy flexible option
- Exclusive Discounts and many more great benefits

The NEC Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. NEC Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home within the NEC Group.

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