Operational Lead

6 months ago

Ashford, United Kingdom Kent Community Health NHS Foundation Trust Full time

The Urgent Care Services provide short term health and care support to enable service users to remain in the community/home environment. This may include treating acutely unwell people that would otherwise require hospital admission. The service also supports hospital discharges.
The teams within urgent care work collaboratively in an integrated way to deliver a patient-focussed service which supports the national urgent care initiatives such as virtual wards and two-hour urgent community response.
- Support the Assistant Director, Head of service and Operational Manager in the strategic development ofservices and be instrumental in delivering the organisational objectives and values at an operational level
- Work closely with the people who use our services, families, friends and carers and play an important contribution in how people experience our services
- Have the ability to synthesise information in order to present proposals effectively to decision makers (including Directors and Senior Executives) in ways which facilitate their understanding and influence pathways
- Make recommendations to decision makers in order to drive forward innovative solutions to achieve business objectives, standardisation, service improvement strategies and financial efficiencies linked to prescribed care or identified projects
- Communicate effectively and appropriately with clinical staff, the leadership team and internal and external colleagues
- Support the Operational Manager with line management responsibilities of the service including appraisal, supervision, sickness absence management
- Lead the CQUIN programme at local level, embedding and sustaining the principles into clinical practice
- Have a key leadership role, acting as a role model for others
- Ensure that the team provides effective care planning which meets professional standards and is in collaboration with services users and carers
- Facilitate reflection on service delivery and identify areas of quality improvement

One of the largest community NHS trusts in the UK, KCHFT are rated ‘outstanding’ by the CQC. We’ve got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our valuesCompassionateAspirationalResponsiveExcellent

We’re committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.

We’ve signed up to be a real UK living wage employer. The real Living Wage is the only UK wage rate voluntarily paid by 7,000+ UK businesses who believe their staff deserve a fair wage. Committing to the real UK Living Wage is one way we’re delivering our pledge to be the best employer

Flexibility is another way we do this. In the NHS, we’re reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

Looking for professional development? We can support that too Ourcareer pathwayswill help you achieve your aspirations

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

Find out more about the community differencehere.

Good luck We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity

Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

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