Customer Support Advisor
6 months ago
**Customer Support Advisor**
Our well-established client based in the Sutton Coldfield area is looking for a Customer Support Advisor to join their expanding, busy team on a permanent basis.
**Duties of the Customer Support Advisor include but are not limited to: -**
- Resolving any issues raised by clients, raising technical issues to appropriate departments
- Onboarding new users
- Updating database systems
- Regularly keeping in contact with customers and making follow up calls
- Have the ability to work independently and in a team
- Have a positive, can-do attitude
- Experience using CRM systems is advantageous
- Confident IT skills; knowledge of Microsoft Office package
This is a full-time role working in a modern office space, Monday - Friday 9am - 5pm, with room for progression opportunities for the right person.
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£21,000.00 per year
Work Location: In person
Reference ID: GP
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