Customer Service Representative
7 months ago
**Business Unit: Restore Datashred**
**Location: West Thurrock**
**Contract Type: Permanent - Full Time**
**Hours: 35 - 9am-5pm**
**Salary:£24,500 + Bonus**
- Do you want to work in a vibrant and rapidly growing business? Are you passionate about delivering excellent Customer Service? We have a new, exciting permanent opportunity available for someone who is looking for a new role delivering exceptional services to our customers.
- In this role you will report into the Customer Service Team Leader, you will liaise with internal and external customers to ensure customer queries are resolved within SLA while maintaining maximum efficiency and quality always. To strive to achieve all department and personal KPIs, to remain customer focused always, to keep up to date with all business changes.
- **RESPONSIBILITIES**
- Always provide excellent customer service
- To build close working relationships with all areas of the business
- Complete company paperwork accurately and promptly in line with company procedures
Daily use of MS Excel, Word, Outlook and other MS Packages
- **ABOUT YOU**
- Experienced working in a fast-paced customer focused environment
- Ability and commitment to delivering excellent customer service
- Excellent communication skills, both written and verbal
Excellent attention to detail, problem-solving abilities and ownership
- **Benefits**
- Bonus Scheme
- 23 days pro rata
Free Car Parking
- We are one of the leading providers of data destruction in the UK, with secure shredding centres across country providing scale, efficiency, and unrivalled value to our customers.
- With both on-site and off-site destruction services, the Datashred team is flexible and customer focussed. We have a clear vision to be the number one choice for secure destruction and recycling if confidential material. And we can only achieve this with the support and enthusiasm of our team.
- An Inclusive Approach
- We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live.
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