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Customer Service Assistant
2 weeks ago
**MAIN DUTIES**
**Below is a list of the types of duties that are associated with your role, please note that this list is a guide and not a definitive list of duties.**
- To ensure that the bumper cars departments is kept mechanically and electronically at its peak at all times thereby ensuring maximum throughputs from the customer.
- ensuring customers have the best time possible whilst in the unit not just including the bumper cars but throughout.
- learn the ins and outs of daily routines assiting wherever possible to improve and continue the growth of the department.
- Any other duties as agreed with your immediate line manager/DGM/GM/ASM
- To report any issues to the Duty Manager where it will impact on Customer Service levels.
- Communicate with Front of House on a day to day basis and establish a good working base.
- Undertake training as required to be aware of the changing environment related to back of house equipment.
**RESPONSIBILITES**
**Below is a list of the types of responsibilities that are associated with your role, please note that this list is a guide and not a definitive list.**
- Act in the absence of the Assistant Manager / Senior Technician in all aspects of the role.
- Health & Safety
- To include COSH regulations
- To ensure that the machinery and equipment within the centre are kept at an optimum performance level within the constraints of the business.
- Be able to assess the extent of repair / change required before calling 3rd parties to the site for work to be done.
- Deal with customers and management over the damage caused to personal equipment and report as necessary and ensure repair of area causing the problem in the first place.
- Advise of the need for parts for replacement/ renewal as necessary in consultation with AM/ST /GM/DGM
Pay: £9.50-£11.44 per hour
Expected hours: 20 - 40 per week
Schedule:
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Application deadline: 10/05/2024
Reference ID: Bumpers cars
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