Outreach Recovery Support Volunteer

3 weeks ago


Northampton, United Kingdom Change Grow Live Full time

Overview:
**Purpose of role**:
As an Outreach support volunteer, you will play a pivotal role within the local community promoting our service, delivering harm reduction interventions, and engaging with our service users/individuals/rough sleepers and partner agencies. Your role will be to support the Northampton Homeless Treatment Team (NHTT) to engage and support hard-to-reach individuals who are experiencing homelessness and have multiple needs/substance misuse.

As part of this exciting role, you will be responding to referrals, targeting known locations within the community, actively engaging, and building a positive relationship with people who are rough sleeping/experiencing problems with substance misuse. As part of the NHTT team, you will be working with partner agencies, signposting individuals, empowering, and assisting them to access relevant services. Advocating and supporting them to achieve their goals and make positive changes as well as managing the expectations.

No two days are the same and you can make a difference in helping keep people safe. You will be provided with all the skills, training, and support to undertake the role. Supporting rough sleepers is really rewarding and you can make a real difference to somebody’s life. This is the perfect role for a sociable and outgoing person who wants to help hard-to-reach individuals and the local community.

Full training will be provided.

Training Academy training and workshop dates - TBC.

**Responsibilities**:
**Key Activities**:

- Create a welcoming environment within our hubs, taking telephone calls and referrals.
- As part of a team target known areas to assertively engage with rough sleepers/service users and respond to referrals where appropriate
- Build positive relationships with rough sleepers working with them 1.2.1 empowering them to achieve their goals.
- Carry necessary supplies such as harm minimisation interventions, and other provisions.
- Attend outreach centres, community venues, and satellite services to engage and support service users/rough sleepers.
- Work closely with partner agencies and the community including attending meetings where appropriate.
- Support rough sleepers/service users by signposting and advocating for them to access support, being a central person between them and other services.
- To ensure that you are aware of and follow the outreach risk assessment/risk management plan that are in place.
- Keep records of your contacts
- Alongside staff identify ways to remove barriers and find solutions to help engage rough sleepers/ service users.
- Offer and provide overdose awareness information/ naloxone kits.
- Provide confidential, easily accessible, non-judgmental advice around substance misuse, safer injecting overdose, and what to do in an emergency.
- Work with staff to identify at-risk service users who have disengaged from services.

**If you have any questions on this opportunity that you would like to talk through please contact us using the below details**:
07867379543



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