Accounts Receivables Assistant
7 months ago
**Key Tasks/ Responsibilities**:
- To raise and process Sales Credit Notes in accordance with the company’s policy and procedures.
- Accurately and timely processing of customer invoices.
- Monitor and track overdue accounts and follow up with customers to secure payments
- Reconcile payments and resolve discrepancies between invoices and receipts
- Maintain positive relationships with customers and address their inquiries and concerns.
- Collaborate with other departments to resolve customer issues.
- To carry out morning and end of day accounts routines when required.
- To assist on Bought Ledger and liaising with Customer and internal departments on queries.
- To assist on Sales Ledger and liaising with customers and Sales department on queries.
- To liaise closely with Stock Control department on goods returned and credit note queries.
- To liaise closely with Operations department on proof of deliveries and any other documented records required.
- To assist the Accountant on any accounting and banking matters as required.
- Adhere to the Company’s Health and Safety Policy.
**Key Deliverables**:
- To attend to all matters required by the AR Supervisor and the Accountant promptly and professionally.
- Screen telephone calls accurately and efficiently.
- Ability to deal effectively with a variety of tasks, whilst prioritising your time and delivering within set timescales.
- Ability to work alone without supervision or guidance with strong self-motivation and self-management
- To have a flexible attitude to work and the role.
- To maintain regular consistent and professional attendance and punctuality.
- To help with daily mailing tasks and intercom answering
**Key Success measures**:
- Tasks completed fully, correct and on time as instructed
- Accuracy of tasks completed
- Flexibility and positive attitude displayed
- Willingness and ability to take on new tasks and increased responsibility
- Internal and external customer satisfaction
- Team performance and satisfaction
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