Content Administrator

4 days ago

Crewe, United Kingdom H2e Commerce Full time

Content Administrator

**Location**: Winsford, Winsford Industrial Estate

**Type**: Permanent

**Hours**: Full Time, Monday to Friday, 40 hpw

**Salary**: £24K-25K

**About Us**:
Part of a highly successful Europe-wide group with a turnover in excess of £400m, H2eCommerce, based in Cheshire, specialises in printer consumables, printers and stationery supplies. We have two busy warehouses and office buildings locally
- one in Crewe and one in Winsford.

**The Role**:
As an Ecommerce Content Creator, you will play a crucial role in supporting the day-to-day operations of our Commercial Department. You'll be responsible for a variety of administrative tasks and will assist with the build-out of new products and printers, ensuring our catalogues on the websites are presented at the highest standard. A key aspect of this role involves maintaining a good working knowledge of our systems and processes and actively contributing to the efficient functioning of the business as a whole. You will need a strong level of English grammar for this role, as well as being computer literate.

**Main Duties**:
A selection of the main tasks that you will be responsible for are:

- Create product content to accurately describe our merchandise. This includes research, writing descriptions and images of the products.
- Proof check work to ensure that it is 100% accurate, reads well and is of a high professional standard.
- Input product information accurately into back-end systems using both inhouse systems and Excel.
- Communicate necessary interdepartmental information in a timely and accurate manner.
- Research products and sustain an understanding of our product areas. This includes new releases, new features in products and a consideration of the key audience for that product line.
- Continuously review and update process notes within your specific work area to ensure accuracy and efficiency.
- Maintain a standard of work that you are proud of.
- Ensure all-around consistency (style, fonts, images and tone)
- Simultaneously manage multiple work requests, prioritising your workload in line with team demand.

**Key Requirements**:

- Previous experience in a similar administrative or assistant role, ideally within a commercial or ecommerce retail environment (2+ years preferred).
- Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
- Proficiency in using various software and systems, with the ability to quickly learn new tools.
- Excellent attention to detail and accuracy in completing tasks.
- Proactive attitude with the ability to work independently and as part of a team.
- Strong communication skills with the ability to interact effectively with colleagues at all levels.
- Flexibility to adapt to changing business needs and priorities.
- Good foundational knowledge of Excel

**Skills Required**:

- Excellent written and verbal communication skills.
- Superb organisation skills
- Proficiency in Microsoft Office suite, including Outlook, Word, Excel, and Teams.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Helpful, keen to learn; positive ‘can do’ attitude

**In return, we offer**:

- Competitive salary with annual salary reviews
- 29 days holiday with an additional day holiday for each year served with the business, up to 33 days
- Ongoing training with clear development objectives and support. We like to see our employees achieve their full potential and have a rewarding and engaging career
- Death in service insurance at 3 x annual salary
- Pension
- Generous long service cash rewards from 5 years of service
- Cycle to work scheme
- Discount on gym membership
- Staff discount on products
- Staff recognition scheme
- GP access and mental health counselling support
- Yearly flu vaccinations and vision tests
- Access to unlimited Linked In Learning courses

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Loyalty bonus

Work Location: In person

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