Wedding Coordinator

4 weeks ago

York, United Kingdom RBH Management Full time

**Job Ref**:RBH11666

**Branch**:The Principal York

**Location**:The Principal York, York

**Salary/Benefits**:£25,000 PER ANNUM, DOE

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Insert shift pattern/flexible arrangements if any

**Hours per week**:40

**Posted date**:13/03/2023

**Closing date**:15/04/2023

**JOIN OUR FAMILY**

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in workplace, health wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

**A DAY IN THE LIFE OF A WEDDING COORINDATOR AT THE PRINCIPAL YORK**
- What you’ll be doing_

Reporting to the Cluster Reservations Manager you can expect your working day to include the following:

- Form part of the team responsible for wedding enquires and the main point of contact throughout the booking and planning process.
- You will ensure all details on weddings enquiries are recorded accurately and planned until the day of the wedding takes place.
- Meet with clients to run through details of forthcoming weddings, future requirements and to present the hotel facilities and services.
- Help to deliver unique memorable experiences for our couples and clients through collaboration and attention to detail.
- Create event sheets detailing all the client’s final details and requests before the event and attend function sheet meeting weekly.
- To liaise with the rest of the hotel team, ensuring all information is communicated effectively to the relevant departments.
- Meet and greet clients when they arrive for their event.
- To ensure all new enquires are dealt with promptly
- Ensure all contracts, deposits and event details are handled efficiently and within the deadlines given.
- Conducting professional hotel show rounds and follow up with accurate proposals
- To be fully conversant with facilities, services and promotions offered by the hotel, and where possible to pass this information on to the guest whenever the opportunity arises.
- Upsell and cross sell as frequently as possible to delivery revenue and a bespoke wedding day to meet out couple’s requirements.
- To ensure all opportunities to generate revenue for the hotel are maximised and there is a strong channel of communication between sales to ensure effective, efficient and wholly beneficial operations for both staff and guests alike
- Assist in achieving budgets and targets set for this segment and the overall budget of the hotel.
- To maintain a work environment which promotes positive attitude, pride and good morale.
- To be able to handle proactively, all guest feedback, positive and negative, and record correctly.

**WHAT WE NEED FROM YOU**
- We hire mostly on personality potential but here are a few of our requirements_

To succeed in the role of Wedding Coordinator you will need the following qualities and skills.
- Excellent organisational skills and the ability to prioritise tasks
- The ability to perform well under pressure
- The ability to multitask and prioritise your own workload
- Attention to detail to ensure that every aspect of an event is perfect
- Excellent communication skills both written, verbally and in person
- A high level of IT skills including outlook, word excel
- Experience of 1 year in the same or similar role in weddings and events is preferred but not essential, as full training will be provided

**WHAT WE OFFER**
- You will have access to a benefits package we believe truly works for our people and enhances our overall culture..._
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.

**EQUAL OPPORTUNITIES**

**#LifeatRBH**

The Principal York, steps from the train station, is the perfect base from which to discover the historic city of York. Blending the grandeur of late-Victorian architecture with the comforts of modern travel, The Principal York offers its guests the warmest welcome this side of the Pennines. Award-winning interior architects Goddard Littlefair have refurbished and restored the hotel’s rooms and public spaces to create 155 elegant, comfortable bedrooms and suites in balanced, neutral tones that offer more than just a place to sleep. Free, superfast Wi-Fi with a maximum bandwidth of 100Mb is available throughout the hotel and if you decide to visit us by car, the hotel provides a car park for guests’ use at a charge.

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