Specialist Pathway Coordinator, Band 3
1 month ago
We are currently recruiting Part Time Booking coordinator (22.5hrs, Wed - Fri) to join our extremely busy Oncology Booking Officebased atCheltenham General Hospital.
This booking office is part of the Oncology and Haematology Booking Service and you may be required to work in either of these departments as necessary.
You will play a vital role in the booking and coordination of all new and routine follow up appointments, ensuring the delivery of a smooth and efficient administration service to our patients.
This important role supports the Outpatient Services in Haematology and Oncology for Gloucestershire Hospitals NHS Foundation Trust.
Our clinics are held in both Gloucestershire Royal and Cheltenham General hospitals with admin teams working across both sites. We also hold clinics in Hereford, Cirencester and Tewkesbury
You will be based in the Oncology Dept, booking New and Routine Follow-Up appointments for the Oncology clinics in Cheltenham and Gloucester, as well as those held in various hospitals across the county and in Hereford hospital.
You will use our booking system to book, cancel and reschedule appointments, call patients and send outpatient appointment letters.
You must be a hardworking, pro-active, motivated, resilient and patient focused individual who enjoys working in a challenging and busy environment.
You should be extremely well organised with excellent face-to-face and telephone communication, and possess excellent time management skills.
You will be expected to use your own judgement to resolve issues and have a tactful and sensitive approach to dealing with occasionally difficult
situations.
You should also be able to work well under pressure, closely following booking rules and guidelines, and be able to prioritise your own workload under constantly changing demands.
Our clinics are held in both Gloucestershire Royal and Cheltenham General hospitals with admin teams working across both sites.
You will be required to work cross site on occasion and as requested.
**Benefits of working in our Trust include**:
Holiday entitlement of 27 days per year, plus eight Bank Holidays, rising to 33 days after 10 years' service, Pro Rata
Annual personal development reviews to support your career aspirations
Occupational health services and support
Automatic membership of the NHS Pension Scheme
**Key Details**:
To ensure and implement an efficient Chemotherapy/Treatment/New/Routine & Follow Up booking service for patients and clinicians ensuring waiting time targets and clinical targets are met and all treatment chair capacity efficiently used at all sites.
Monitoring progress of referrals, identifying problems and taking appropriate actions to ensure efficient management of referrals
To action clinic re-scheduling ensuring that clinical priorities are maintained and liaising directly with consultants and nursing team where capacity problems exist.
To manage the block booking appointments to ensure clinical priorities are maintained.
Making judgements and decisions on flexing template capacity to achieve a balance between clinical priorities and waiting time targets
To ensure that patients receive a supportive and responsive service tailored to their specific needs particularly where barriers to understanding exist.
To ensure accurate and timely data collection. Advising the management and nursing team where over or under capacity issues exist and to suggest ways of addressing these.
You will be expected to work on both hospital sites as and when required to support the service line.
For further information or informal chat please contact
Dan Fletcher, Booking Supervisor, on 0300 422 3438/3677
Jennifer Wike, Admin Manager OHPCI on 0300 422 4029
-
T&o Outpatients Supervisor, Band 3
4 weeks ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeThe band 3 Outpatients Supervisor is to assist the band 4 Coordinator in ensuring the efficient and effective cover and utilisation for all Trauma and Elective clinics (including at the Acute and Community Hospital sites). To be responsible for making sure that all missing outcomes are completed to include both the pathway outcome and the outcome from the...
-
Mdt Coordinator
1 month ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time**Title: MDT Coordinator** **Salary**:Band 4 **Hours**:37.5 Contract Type: 12 months Additional information: _Please note these are administrative positions and there is no patient interaction. These roles are based in a hospital setting with a proportion of home working. _ MDT coordinators play a vital role ensuring patients with suspected cancer are...
-
Clinical Nurse Specialist
2 days ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeJob summary Join us in leading the way at Cheltenham General Hospital Urology Department, now located in a state-of-the-art facility featuring 10 clinic rooms. Here, collaboration is key, with Consultants, Administration and the Managerial team all working side by side. As the leader of this dynamic nursing team within the specialty, you'll provide...
-
Cancer Pathway Pathology Tracker
4 weeks ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeWe are looking for a pro-active, motivated individual who enjoys working in a busy admin environment to support the Trust in delivering Cancer Wait Times targets. This exciting role will focus on expediting pathology results for patients on a suspected cancer pathway. Duties will include liaising with Pathology colleagues and specialties to proactively track...
-
Cancer Pathway Pathology Tracker
4 weeks ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeThe post holder will work alongside pathology colleagues ensuring all cases from patients on a cancer pathway are processed and reported in a timely manner. Responsibilities include : To provide specialties and cancer services a focal point for individual escalations Working from patient tracking/work lists, input data into Infoflex as appropriate, in order...
-
Clinical Nurse Specialist
12 hours ago
Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeJoin us in leading the way at Cheltenham General Hospital Urology Department, now located in a state-of-the-art facility featuring 10 clinic rooms. Here, collaboration is key, with Consultants, Administration and the Managerial team all working side by side. As the leader of this dynamic nursing team within the specialty, you'll provide expert care...
-
Medical Secretary to Cns and Unps, Band 3
1 month ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeUrology Medical Secretary - Urology Nurse Practitioners and Cancer Nurse Specialists, Band 3 If you want a interesting role within the NHS and are excited by a challenge then being a Medical Secretary may be the perfect role for you. The Urology Clinical Support Team is extremely busy and we are looking to recruit an enthusiastic and highly motivated...
-
Rehabilitation Assistant
4 weeks ago
Cheltenham, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full time**1 x Fixed Term contract/secondment opportunity for 12 months** - Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment* This is an exciting opportunity to be part of a dynamic and established multidisciplinary team. The team is responsible for...
-
Mdt Co Ordinator
1 month ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time**Title**: MDT Coordinator **Salary**: Band 4 **Hours**: 37.5 **Contract Type**: 23 month (possibility of becoming permanent) **Additional information**: Please note these are administrative positions and there isnopatient interaction. These roles are based in a hospital setting with a proportion of home working. MDT coordinators play a vital role...
-
Associate - Private Property (3-6 Pqe)
4 weeks ago
Cheltenham, United Kingdom Charles Russell Speechlys Full timeLocation Cheltenham Category Contract type Permanent - Full Time Salary Competitive Working hours Full Time **Associate - Private Property (3-6 PQE)**: The Role Forming an integral part of the Private Property team, the Associate role will advise a variety of UK and international clients on a range of legal matters that are relevant to landed...
-
Care Coordinator
1 week ago
Cheltenham, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full timeWe are looking to recruit a new Band 5 Care Coordinator to work alongside our existing team of Care Coordinators. The Care Co-ordinators have a management and clinical role within the Children's Complex Care Team. Work across Gloucestershire in a countywide capacity to deliver care in children’s home during both days and nights, as required. The shifts...
-
Medical Secretary, Band 3- Respiratory
1 month ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeWhilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include: Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts using digital dictation or via Dragon voice recognition. Typing detailed medical reports when...
-
T&o Outpatients Supervisor, Band 3
4 weeks ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeTo support the Band 4 Supervisor - Assist supervisor with on-the-job training for new staff - Support the clinic prep team wherever needed - Manage the team rota & annual leave - Organise regular team meetings - Ensuring the preparation of patient medical notes for clinic attendances including, tracking and tracing of patient notes for all attendances are...
-
Assistant Technical Officer, Band 3
3 days ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeJob summary Assistant Technical Officer, Band 3 Working hours Monday to Friday 0730-1530 hours An exciting opportunity has arisen to join the Cheltenham General Hospital Radiopharmacy team. The radiopharmacy is part of the wider Nuclear Medicine team of WTE staff. This is an interesting and varied role providing support to the day-to-day...
-
Senior Administrative Assistant
4 weeks ago
Cheltenham, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full timeJoin our team as a Senior Administrative Assistant at Springbank Community Resource Centre in Cheltenham. As part of the Children's Community Nursing and Children's Complex Care team, you will play a crucial role in providing comprehensive administrative support to enable the delivery of high-quality care to families in Gloucestershire. The Administrator...
-
Lead Administrator- Band 4
5 days ago
Cheltenham, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full timeTo lead a team of Administrators within the Child and Adolescent Mental Health Service (CAMHS) ensuring the provision of a comprehensive, consistent and efficient administrative service, ensuring the right task is undertaken by the right resource, whilst retaining responsibility for undertaking and/or overseeing more complex tasks. - To develop a thorough...
-
Recovery Practitioner
5 days ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeJob summary The post anaesthetic care unit (Recovery) at Cheltenham General Hospital is seeking Nurses/ODPs to join their friendly and supportive team. The CGH Recovery team currently consists of 38 members of staff who operate in 3 recovery areas within Cheltenham General Hospital. Post operative specialties include Elective General Surgery, Urology,...
-
Lead Administrator-band 4
4 weeks ago
Cheltenham, United Kingdom Gloucestershire Health and Care NHS Foundation Trust Full timeTo lead a team of Administrators within CYPS therapy services ensuring the provision of a comprehensive, consistent and efficient administrative service, ensuring the right task is undertaken by the right resource, whilst retaining responsibility for undertaking and/or overseeing more complex tasks. - To develop a thorough understanding of the CYPS processes...
-
Travel Coordinator
1 month ago
Cheltenham, United Kingdom i2i Recruitment Full timeTravel Coordinator Location: Cheltenham 1. Do you have a passion for travel? 2. Do you love learning about different cultures? 3. Are you articulate, and eager to pursue a career within Luxury travel? Our Client has an exciting opportunity for an Operations Coordinator to join their team. This role will involve ensuring the clients holidays are...
-
Medical Secretary, Band 3- Respiratory
1 month ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timePermanent position, 37.5 hours a week The post-holder will provide an efficient, confidential and professional secretarial service to a consultant and their supporting team. This will include administration and secretarial support to enable provision of patient care and specialty services. Good communication with patients, relatives, general practitioners...