Wedding & Event Sales Coordinator

4 months ago

Coleford, United Kingdom Clearwell Castle Full time

Complete with grand reception rooms, a 75-foot-long aisle and accommodation aplenty, the multi-award-winning Clearwell Castle offers a magnificent backdrop for a fairy-tale castle wedding with all the comforts of a traditional country manor.

Our stunning Castle wedding joined the Country House Weddings portfolio of hand-picked wedding venues in 1998. Now, backed by more than 30 years of experience offering perfect weddings to couples, our exclusive-use, all-inclusive wedding packages take care of your wedding day from start to finish, overseen by our expert team.

From specialist wedding Chefs, experienced Personal Wedding Managers and a fantastic wait team, to knowledgeable grounds teams and passionate housekeepers, our teams pride themselves on providing a top-quality service that helps make our weddings a success.

Wedding & Event Sales Coordinator

We are looking to recruit a passionate individual to join us in our busy office here at one of Britain’s premier wedding venues, delivering impeccable customer service and contributing to the success of every couple’s special day.

If we’ve piqued your interest, then we want to hear from you This position would be an ideal opportunity for an experienced administrator looking to further their career, or a current wedding professional looking for an exciting new challenge in a fantastic venue.

**Job description**

**Benefits**:

- Competitive salary (**up to £26,000) **plus sales commission
- Opportunity to work at an award-winning wedding venue
- A permanent contract based on 40 hours per week
- Share in and contribute to one of the most important days in a couple’s life - every day

**Within the Day to Day Office**:

- To answer the telephone and deal with all enquiries in an efficient and professional manner.
- To assist with meeting, greeting and assisting with existing couples & their questions.
- To assist with other general office administration including but not limited to: circulating firework letters, DJ/maintenance and kitchen function lists.
- To assist with accommodation enquiries and update the high level system as required.
- To assist with processing daily venue transactions received from accounts.
- To assist with the stock count and ordering of candy cart supplies as required.
- Any other duties as required by the Venue Manager.

**Sales**:

- To assist the Sales Manager with new enquiries, 48 hour follow ups and 10 day chasers as required.
- To assist the Sales Manager with managing opportunities as required.
- To prepare viewing/open day packs in preparation for each event.
- To assist the Sales Manager with booking in viewing appointments/open day appointments, confirming them and conducting them as required including evening and weekend appointments.
- To assist the Sales Manager with virtual tours as required.
- To assist the Sales Manager with post booking administration as required.
- To assist with the development and execution of upselling strategies post booking.
- To assist with the stock take of existing venue styling products. To liaise with other venue team members to make suitable recommendations for extending this stock and developing sales.
- To work with the Sales Manager and identify sales opportunities with late availability accommodation promotions.
- To work with the Sales Manager and identify sales opportunities with bar promotions. To work with the Bar Manager to implement promotions.

**Non-Wedding Events**:

- To assist with the development and implementation of non-wedding events. To identify available dates, create event proposals and monitor & actively pursue ticket sales.
- To be available to assist with the execution of non-wedding events as required.

**Weddings**:

- To assist with and cover Planning Meetings as required.
- To assist with wedding paperwork/invoicing as required.
- To assist Personal Wedding Managers obtain final numbers and requirements from couples on or before due dates.

**Marketing**:

- To assist the venue with collecting suitable content for all social media platforms including: Facebook, Instagram and TikTok.
- To assist the venue with collecting high resolution images to boost marketing stock.

**Requirements**:

- Attention to detail
- Impeccable customer service
- Outlook, Word, Excel
- Experience in sales and/or events would be an advantage

INDHEADOFFICE

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