Volunteer - Age Uk Brwf Receptionist & Admin

2 weeks ago


Bromsgrove, United Kingdom Age UK Bromsgrove, Redditch & Wyre Forest Full time

**Could you help with providing a welcoming reception service to visitors and callers to Age UK BRWF’s Windsor Street (Bromsgrove) office?**

**Purpose of Role**:
Our Reception & Admin Volunteers support the smooth running of Age UK Bromsgrove, Redditch & Wyre Forest’s Windsor Street office, providing a welcoming reception service to visitors and callers

**Role Location**:Age UK BRWF, 51 Windsor Street, Bromsgrove, B60 2BJ

**Key aspects of the role**:
Age UK Bromsgrove, Redditch & Wyre Forest is seeking the support of friendly and organised volunteers at its Windsor Street office to:

- Meet and greet visitors to the office
- Answer the telephone (referring to the appropriate person or taking messages)
- Support members of the team with simple administration tasks (e.g. booking appointments, photocopying, preparing post for mailing, updating databases etc.)
- Have an understanding of the services and support provided by Age UK BRWF and convey this in a positive manner when speaking to people

**Personal qualities and experience most suited to this role**:

- Friendly and approachable, with good interpersonal and communication skills
- Patient and flexible
- Experience of answering Telephones and using IT
- Able to use their initiative and also be part of a team
- Understands the need for confidentiality
- Willingness to undertake training and work within Age UK BRWF’s guidelines and policies (including Data Protection)

**How much time is involved?**
- Regular commitment of 3 hours a week (10am-1pm, Monday - Thursday)

**What you can expect from us?**

We will make sure that you receive appropriate training for the role and that you have the support of a member of staff. We offer a range of benefits to our volunteers and will also cover agreed out-of-pocket expenses

**Job Type**: Volunteer

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: AgeUKBRWFVol_Recpt



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