Ward Administrator

4 weeks ago


Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

We are pleased to be able to offer this exciting opportunity for and enthusiastic and reliable ward administrator to join us on Maple Ward. This is an opportunity for a motivated, skilled and passionate individual to administrative support to the team on our 22 bed mental health inpatient ward. You will be a key member of the team who will be responsible for contributing to the smooth running of the administration processes within our busy inpatient ward and a Older People Crisis Resolution & Home Treatment Team.

The post holder will provide a comprehensive administrative service within the team, providing efficient, effective and timely support for OPAC. Such support will include liaison with Consultants, Modern Matrons, Trust staff and OPAC colleagues, to ensure effective communication and systems are maintained for the receipt and onward delivery of all administration duties.
- Provide full administrative support to the ward staff, word processing of all forms of correspondence, reports and summaries that are required by the team.
- Act as first point of contact for all staff and visitors to the ward, answer telephone calls within the defined timeframe. Taking messages from the public, health colleagues and other agencies, passing on messages appropriately.
- Enter data on to the computerised system, producing daily bed state information.
- Collating Sit Rep and Resilience information in accordance with the Trust.
- Maintain systems of recording patient admission and discharge status in liaison with the ward and discharge planning team.
- Compile data on admissions and discharges using SystmOne.
- Attend and book rooms for team meetings, take minutes and distribute minutes.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities
- Undertake training and mentoring of new administration staff as directed by Line Manager.
- Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary, this may mean commuting to another location.
- Report maintenance and equipment faults to facilities and monitor completion of work and repairs.
- Auditing of Falls Cquin and Environmental Checklist.
- Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times in accordance with Trust policies and procedures.
- Enter Patient survey’s and compliments on to the Meridian database.
- Ordering / receipting stores on oracle and maintaining all stock levels.
- Inputting and updating Patient information and activity on SystmOne.
- Reporting any IT issues using Digital Desk.
- To book hospital transport / interpreters for Patients.
- Keep a safe record log for banking and retrieval of Patient’s money and valuables.
- Safe keeping and auditing of financial funds.
- DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website


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