Whole Family Support Worker

6 months ago

Wellingborough, United Kingdom Family Support Link Full time

**PRINCIPAL OBJECTIVE OF - FAMILY SUPPORT LINK**

Family Support Link is a charity in Northamptonshire, working with both adults and children, providing free and confidential support to family members, carer’s and loved ones impacted by another’s substance misuse.

**PRINCIPLE OBJECTIVES OF THE ROLE**

As Whole Family Support Worker, you will be responsible for supporting parents who use substances through the Parenting under Pressure (PuP) programme. You will ensure that the service is developed in consultation with the drug and alcohol service and other FSL staff, being sensitive to the interests and concerns of those parties. Family members should be involved in supporting you to co-design the service, with representation from as diverse a voice as possible.

Through 1:1 and group sessions you will utilise the PuP Integrated framework to assess the needs of parents who use substances and provide intensive targeted support to help them improve their emotional regulation and gain confidence in their skills as a parent. You will regularly review these needs to identify positive change and gaps in service.

You will also observe parent-child sessions where appropriate. You will ensure that the families play an active role in every step of this process and feel ownership over their involvement in the programme.

You will work closely with other agencies and organisations both internal and external, and act as a referral source for parents, supporting a holistic approach to meeting these needs, enabling them to reach their full potential and achieve. You will build upon these relationships and partnerships.

You will prioritise safeguarding ensuring all concerns are managed in accordance with relevant policies and procedures and that this is documented.

**RESPONSIBILITIES OF POST HOLDER**:

- Work with families in the Northamptonshire region where substance use is taking place.
- Complete Parenting under Pressure (PuP) training and play an active role in relevant ongoing peer support groups associated with the programme.
- Carry out thorough assessments of parents and engage with parents in the development and implementation of their own individualised and tailored therapeutic family support plan.
- Undertake regular reviews of needs to identify positive change and gaps in service.
- Provide 1:1 support to families in multiple settings including our own service setting, third party support agencies, and at their home, effectively implementing therapeutic support plans.
- Provide online support to parents if access to 1:1 setting is an identified block.
- Provide group support to multiple families at an agreed community setting.
- Ensure that all relevant documentation, filing, statistics and paperwork are in line with the aims and standards of the project.
- Develop a relationship with families based on respect and trust, ensuring they feel ownership of their involvement with the PuP programme.
- Establish and maintain professional and personal boundaries.
- Maintain an effective working relationship with PuP coordinator.
- Maintain positive working relationships with referral agencies and services.
- Comply with all Health and Safety regulations of host organisations and risk procedures put in place to ensure safety for 1:1 working.
- Keep records pertinent to the post and observe professional standards ensuring confidentiality of records and security of same.
- Attend regular training and development opportunities to maintain an up-to-date knowledge of safeguarding, health and safety, and local policy developments
- Prioritise Safeguarding and ensure all concerns are managed in accordance with relevant policies and procedures and that this is documented.
- Ensure case notes/ observations and any other relevant information is recorded in a timely manner on relevant database(s).
- Act as a positive and proactive ambassador for both Family Support Link and the people accessing our service.
- Promote service user involvement across our service.
- Participate and develop multi agency, partnership working and networking.
- Participate in ongoing evaluation and in initiatives to improve the quality of all aspects of the service.
- Provide regular reports on all activities as requested by the management team and Board of Trustees.
- Monitor, measure, and evaluate service data/projects and produce reports as required.
- Work within Family Support Links operational policies.
- Undertake all reasonable requests for additional duties.

**Essential requirements**:

- Minimum two years’ experience of working with families
- Experience of working with professionals
- Experience of undertaking and reviewing needs assessments
- Have a basic understanding of the impact of drug and alcohol misuse on families.
- Educated to a minimum of GCSE A*- C in English and Maths or equivalent.
- Work well using own initiative and as part of a team.
- Excellent communication skills, both verbally and written.
- Can understand the

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