Housing Compliance Officer

3 weeks ago


Telford and Wrekin, United Kingdom YMCA Blackburn Full time

**Housing Compliance Officer**

**Telford and Wrekin - home based to include property visits around Telford.**

**Part-Time - 15 hours per week - flexible; Permanent**

**£23,000-£25,000 per annum pro-rata (based upon experience)**

**Job Reference - 01BBURN**

Are you inspired and want to play an important role in changing people’s lives be a part in creating inspirational pathways and opportunities, opening doors, and welcoming all to get involved and make a positive difference. Working for us means helping children, young people, and adults of all levels of ability and from all walks of life, to reach their full potential. You’ll be working for a well-established team who work in multiple fields including Young People, Outdoor Education, Physical Activity, Housing, and our own workforce.

We offer flexible working, with an emphasis on learning and development through our online training portal for all staff, 28 days annual leave (including Bank Holidays) rising with years of service and possible the best benefit is working for a company that makes a difference.

**As a Housing Compliance Officer what does the role entail**:
**Your day will consist of **
- To manage own workload and schedule to ensure completion of annual property inspections of around 70 properties ensuring appropriate notification and communication with managing agents.
- Collection and reporting of quarterly KPI information.
- Review of building management questionnaires and collection of appropriate evidence.
- Communication and support to managing agents to include but not exclusive of tenant issues, complaints, and repairs.
- Monitoring of tenant satisfaction questionnaires.
- Reporting to YMCA Blackburn CEO.
- Support and address managing agents to work in line with management agreements and ensure support and delivery of services remain compliant with legislative and regulative requirements.
- Provide a holistic approach, supporting service users to better manage and improve their situation and to develop the confidence and skills to maintain independent living.

**This job is for you, if**
- You have experience working within a Supported Housing Setting (desirable but not essential)
- You have a housing qualification to level 4 or above (desirable however must be willing to work towards if this has not already been achieved).
- Fully I.T literate in all Microsoft Packages
- You have good communication skills both written and verbal.
- You have a calm personable nature and find appropriate resolutions when handling conflict or difficult issues.
- You are a resilient and confident team worker who can work on their own initiative or work as part of a remote team.
- Able to manage own workload, schedule and able to visit sites across the Telford area.

Successful applicants will be required to complete an Enhanced DBS Disclosure.

J**ob** **Reference - 01BBURN**

**Closing date for the role is Tuesday 22nd August 2023 by 9:00am. Applications submitted and/or received after this time will not be considered.**

**Job Types**: Part-time, Permanent
Part-time hours: 15 per week

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Work from home

Work Location: In person

Application deadline: 22/08/2023
Reference ID: 01BBURN
Expected start date: 01/10/2023



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