Housing Compliance Officer

**Housing Compliance Officer**

**Telford and Wrekin - Hybrid working**

**Part-Time - 15 hours per week - flexible; Permanent£30,000 per annum pro-rata (based upon experience)**

**Job Reference - 02BBURN**

Are you inspired and want to play an important role in changing people’s lives be a part in creating inspirational pathways and opportunities, opening doors, and welcoming all to get involved and make a positive difference. Working for us means helping children, young people, and adults of all levels of ability and from all walks of life, to reach their full potential. You’ll be working for a well-established team who work in multiple fields including Young People, Outdoor Education, Physical Activity, Housing, and our own workforce.

We offer flexible working, with an emphasis on learning and development through our online training portal for all staff, 28 days annual leave (including Bank Holidays) rising with years of service and possible the best benefit is working for a company that makes a difference.

**As a Housing Compliance Worker what does the role entail**:
**Your day will consist of **
- To manage own workload and schedule to ensure completion of annual property inspections ensuring appropriate notification and communication with managing agents.
- Monitoring of managing agent compliance relating to the Regulatory Standards
- Collection and reporting of quarterly KPI information.
- Review of building management questionnaires and collection of appropriate evidence.
- Communication and support to managing agents to include but not exclusive of tenant issues, complaints, and repairs.
- Monitoring of tenant satisfaction questionnaires.
- Reporting to YMCA Blackburn CEO.
- Support and address managing agents to work in line with management agreements and ensure support and delivery of services remain compliant with legislative and regulative requirements.

**This job is for you, if**
- You have experience working within Social Housing and more specifically Supported Housing Setting (desirable but not essential)
- You have a housing qualification to level 4 or above (desirable however must be willing to work towards if this has not already been achieved).
- Fully I.T literate in all Microsoft Packages
- You have good communication skills both written and verbal.
- You have a calm personable nature and find appropriate resolutions when handling conflict or difficult issues.
- You are a resilient and confident team worker who can work on their own initiative or work as part of a remote team.
- Able to manage own workload, schedule and able to work away from home as and when required visiting sites.

Successful applicants will be required to complete an Enhanced DBS Disclosure.

**Job Reference - 02BBURN**

**Closing date for the role is Friday 22nd March 2024 by 9:00am. Applications submitted and/or received after this time will not be considered.**

**Job Types**: Part-time, Permanent

Expected hours: 15 per week

Work Location: In person

Application deadline: 22/03/2024
Reference ID: 02BBURN
Expected start date: 15/04/2024