Customer Service
3 days ago
Customer Service Advisor
Accrington
No weekends and evenings
Monday to Friday, 9am to 5pm
Hybrid working: 3 days office and 2 days work from home
**Salary**: £22,000 per annum
Great benefits: 25 days + 8 bank holidays, Company bonus scheme
Amazing offices in Accrington, easily accessible from the M65.
Opportunity for international travel.
Lots of room for promotion and progression, rapidly growing company.
Working with an international, market leading service provider specialising in logistics for SMEs and end customers.
The role will involve:
- Dealing with cancellations and retaining customers
- Provide quotations and following these up with clients
- Data input and analysis
- Analysing sales figures and identifying areas of improvement
- Providing reports and KPIs: internally and for key accounts
- Producing reports for late payments
What we need from you:
- Customer service skills
- Data entry experience
- Strong excel skills
- there will be lots of data manipulation involved
- Can do attitude
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