Salesforce Administrator

6 months ago

Aberdeen City, United Kingdom Virtuozzo Full time

The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance and improvement of our platforms, joining a small Global Team reporting to the Director of Revenue Operations.

This is an exciting opportunity for a Salesforce Administrator to support a complex and dynamic implementation within a fun, fast-paced, and growing organization.

If you love to build solutions on Salesforce, we should talk

**Responsibilities**
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
- Salesforce configuration changes, including (but not limited to): Creating and Managing Flows, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, lightning apps, actions, custom settings, mobile administration, dashboards and reports
- Sandbox environment management
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Identify unused or underutilized platform features
- Own the communication of any platform changes to end users and stakeholders
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- Change requests completed on time
- Monitor and improve user adoption
- New user and ongoing user training
- Technical documentation
- Comfortable with dealing with large data volumes

**Requirements**:

- At least 2 years’ experience as Salesforce Administrator
- Experience with configuring Salesforce CPQ and Advanced Approvals
- Fluency in English, both written and spoken
- Commercial experience and understanding of Sales Processes
- Positive and can-do attitude
- Detail and customer orientated with good multitasking and organizational ability
- Must be able to maintain objectivity, demonstrate diplomacy and tact in all situations
- Understanding of Salesforce best practices and functionality
- Problem solver and detail orientated
- Excellent organizational and time-management skills
- Experience absorbing information quickly from a business perspective and translating this into technical requirements
- Experience with Account Engagement Preferred

**Knowledge and experience in any of the following is a plus**
- Salesforce Certifications (especially Salesforce Administrator)
- Previously used Salesforce as an end user
- Salesforce Billing experience

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