Senior Support Worker/team Leader

3 months ago

Oldham, United Kingdom TPR CARE SERVICES LTD Full time

**Senior Support Worker/Team Leader (Supported Living children and young people 16 years +)**

**Salary**

£12.02 to £13.06 per hour.

36-48 (42 average) hours per week with some flexibility as per support needs.

The job is also open to part-time/bank staff.

**Package**

5.6 weeks a year annual leave.

Company pension schemes.

Paid Training days and scope for career progression within the company.

**Job category/type**

Permanent/Full time (preferred)

Part-time

Flexible/bank

**Job Title**

**Team Leader (Supported Living children and young people 16 years +)**

Required to join our young people and care leavers supported living accommodation in Middleton.

From time to time you may be required to work in other Supported Living in Oldham or Droylsden.

Please note this is support work, no personal care is required.

**Overview**

TPR Care Services supports young care leavers 16 years and over with their support needs and the transition to independent living.

This support can be short or long-term.

Team Leaders help young people to manage their tenancies and work towards living a successful independent life of their choosing in the community.

Team Leaders provide first-line management and lead a small team of support staff.

There will always be a need to maintain direct contact and involvement with those we support, and an element of this role is direct support provision.

**Location**

Supported Living Accommodation TPR Care Services Limited.

**Overall Objectives**

1. To assist the Service Lead/Manager in resource planning, coaching, and mentoring of staff and co-ordinating the daily provision of support activities.

2. Ensure the delivery of high-quality, responsive and efficient service.

3. To provide care and support to those we support and assist them in achieving their aspirations for independent living.

4. Supervise and guide senior support workers and support workers.

**Essential Skills, Knowledge, and Experience**:

- NVQ Level 3 (or higher) Working with children and young people or equivalent.
- Relevant sector work experience.
- Must be willing to do further training to reflect the level of responsibility and the needs of the young people.

**Key Responsibilities**:

- To be familiar with and comply with TPR Care Services policies and procedures.
- At all times maintain confidentiality about the post you are employed for, both during work time and out-of-work hours.
- Maintain safeguarding standards at all times.
- Maintain and provide up-to-date information using TPR recording systems in operation.
- Maintain a smart dress code and always wear your TPR identity badge when at work.
- Complete mandatory training and any other relevant courses for continued personal development.
- Communicate effectively with colleagues and young people.
- Build supportive and trusting relationships.
- Develop and maintain effective communication.
- Hold regular team meetings.
- Ensure relevant parties involved in the planning and review of support are regularly updated with changes and progress through regular planned reviews and reports.
- Lead and support development within the team and provide coaching and mentoring to team members.
- Work proactively with other members of the team to manage the service caseload and administrative responsibilities.
- Assist in preparing, maintaining, and updating high-quality, individualised Support Plans.
- Assist in setting personalised goals and achieving outcomes within the Support Plans.
- Coordinate the provision of high-quality individualised support given by support staff.
- Ensure good joint working practices are established and maintained.
- Have an initiative-taking approach to achieving a positive, engaging, promotional and relationship-building role with those we care for, work with, and outside agencies.
- Ensure rotas are in place to meet provision and effective support.
- Support staff in the delivery of service and provide direct supervision.
- Lead staff in the writing, implementing and reviewing support plans which reflect the needs, interests, and wishes of the individual.
- Identify staff training needs and plans to meet these in conjunction with the Service Lead Manager.
- To work on shifts rota to meet the needs of the service as agreed.
- Promote and support inclusion.
- Effectively identify and contribute to learning and development activities including meeting organisational targets.
- Team Leaders will be required to participate in on-call requirements.
- Ensure ongoing risk assessments are conducted and the risks are managed appropriately.
- Provide support, including budgeting, job searches, education, benefits, daily living activities and emotional support. This may include practical assistance where skills are not yet developed.
- Support individual educational/training needs, career goals and plans.
- Reinforce links with local authority organisations.
- Support individuals to ensure they receive all the assistance they are entitl

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