Box Office Supervisor

1 week ago


Bolton, United Kingdom Flat Fee Recruiter Full time

**Box Office Supervisor**:
**Salary**:
£24,980 per annum pro rata

**Town**:
Bolton

**Closing date**:
27/02/2024

Embark on a thrilling journey with this theatre company in Bolton as their new **Box Office Supervisor**.

**Box Office Supervisor**
**Bolton, BL1**

**Full time (40 hours, across 5 days) or part time (20 hours, across 2-3 days)**

**£**24,980 if 40 hours or £12,490 if 20 hours**

**Excellent benefits package**

**Please Note: Applicants must be authorised to work in the UK**

Our client is a dynamic creative hub known for its diverse mix of theatre, musicals, comedy, and family entertainment. They’re expanding their reach in Bolton communities while producing captivating shows that have earned recognition and awards.

Now is a very exciting time to join the business - following a significant modernisation, the theatre reopened in 2021 with enhanced facilities for artists and audiences alike. They are actively focused on expanding their audience and organisation, striving for equity and inclusivity within the community.

Join them as their new **Box Office Supervisor**, a hands-on role, assisting the Box Office & Ticketing Manager in managing the team of Box Office & Welcome Assistants, ensuring excellent customer experience across the department, leading on groups and schools liason, and assisting in the delivery of room hire.

**About the Role**:
As Box Office Supervisor, you'll play a crucial role in the Customer Experience Department. Manage a team, ensure excellent service, and contribute to the success of events, room hires, and workshops.
- Key Responsibilities:_
- Champion Customer Experience and uphold high standards.
- Utilise CMS Spektrix for event management and bookings.
- Be a proactive ambassador for Octagon, driving revenue opportunities.
- Lead on groups and schools liaison, supporting room hire delivery.
- Experience in Box Office operations.
- Strong leadership and interpersonal skills.
- Familiarity with Microsoft Office.
- Ability to thrive in a fast-paced environment.

**Benefits**:

- Competitive salary: £24,980 if 40 hours or £12,490 if 20 hours
- 28 days’ holiday per year pro rata including Bank Holidays, rising by 1 day per year for every year of service to a maximum of 33 days.
- Auto-enrolment pension scheme
- Permanent position
- Flexible working options
- Complimentary and discounted tickets
- Staff café discount
- Loans for travel season tickets, bicycles, and parking costs

**You must be authorised to work in the UK. No agencies please.**

**Close date**:27 February at 5pm (interviews expected to take place the week of 04 March)

**Diversity and Inclusion**:
Other suitable skills and experience include Customer Experience Manager, Ticketing Operations Supervisor, Front of House Coordinator, Audience Services Supervisor, Theatre Services Lead, Patron Engagement Supervisor, Guest Services Manager, Performance Experience Leader, Venue Operations Coordinator, Box Office, Box Office Supervisor, Events, Customer Service.



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