Customer Experience Supervisor

3 days ago


Bolton, United Kingdom The Octagon Theatre Full time

**Customer Experience Supervisor (Maternity Cover - Fixed Term until 28 February 2025) at The Octagon Theatre, Bolton BL1 1SB**
Hours: 40 per week includes evening and weekend working

**Salary**: £25,000 per annum

The Customer Experience Supervisor plays a key role in the Customer Experience
Department. The Octagon has a busy calendar of programme in our two auditoriums, room hires and events, participant workshops and a busy Kitchen & Bar. The Customer Experience Supervisor delivers excellent customer experience across the department, working in the Box Office as a Supervisor, and assisting in the delivery of room hire. They will also be Duty House Manager for one performance a week.

Reports to: Customer Welcome & Access Manager
Responsible for: Box Office & Welcome Assistants

Full job pack attached.
Alternatively visit our website octagonbolton.co.uk

Please ensure you include a covering letter with your CV

**Job Types**: Full-time, Fixed term contract

**Salary**: £25,000.00 per year

**Benefits**:

- Discounted or free food
- On-site parking
- Sick pay

Ability to commute/relocate:

- Bolton, BL1 1SB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Box Office: 1 year (required)
- Customer Service: 1 year (required)

Work Location: In person



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