Claims Administrator

2 weeks ago


Bristol, United Kingdom Marsh and McLennan Companies Full time

**The company: Marsh Commercial**

We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.

**The role: Claims Administrator**
- We have a great opportunity to join our team in Bristol as a **Claims** **Administrator.**:

- The **Claims Administrator** will be responsible for supporting the Claims team with any and all required administrative tasks.

**What can you expect?**
- You will work in a busy office supporting a team of Claims Handlers dedicated to client satisfaction.
- Hybrid working, with 2/3 days in the office

**What you will be rewarded with?**
- We offer competitive salaries and comprehensive benefits.
- We also support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups and volunteer opportunities.

**We will rely on you to**:

- To manage and carry out all necessary ‘Claims administrative duties’ for the claims team including logging & maintaining accurate claims information.
- Ensure diary tasks are added to each claim.
- Using a common sense approach and communicating with the respective claims handler to flag any issues identified.
- To assist the team members in adding and uploading claims data to the Acturis system to enable production of accurate MI / claims reports and analysis.
- Understanding the claims ethos demonstrating a client centric focus.
- Respond to queries in a timely and accurate manner.
- Telephone support for the team where required.
- To demonstrate enthusiasm and ‘can do’ approach.
- General ad hoc tasks as required.

**What you need to have**:

- Previous experience within an administrative capacity is ideal
- Ability to remain calm under pressure and be able to work flexibly when required
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously
- Fully Competent in Microsoft Office Products
- Strong literacy, numeracy, administration and organisational skills
- Good written and oral communication skills

**What makes you stand out**:

- Strong numerical skills
- Strong Excel skills

**About us**

We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.

We help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk. Our deep knowledge of both the industry sectors and communities we serve, combined with the time we take to fully understand and meet a client’s needs, is what sets us apart.

We're also part of Marsh and McLennan Companies (MMC) - a global network of experts in risk, strategy and people. For over 140 years, Marsh & McLennan Companies (MMC) has supported enterprise, helping clients realise, survive and grow in changing times.

We leverage the scale, expertise and access to the broad range of products and services provided by the wider Marsh & McLennan Companies for the benefit of our clients - whilst retaining the flair, flexibility and personal service that our clients have come to expect.

Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs.

**Job Types**: Full-time, Permanent

**Salary**: From £1.00 per year

**Benefits**:

- Private medical insurance
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: Hybrid remote in BRISTOL



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