Claims Administrator

2 weeks ago


Bristol, United Kingdom Pertemps Bristol Commercial Full time

An extremely successful international law firm, with a fully dedicated office based in Central Bristol only a stone's throw from Temple Meads & on all major bus routes are looking for an Administrator for the Claims Handling department. The role is workingas a Claims Administrator and involves providing comprehensive administrative support to the claims department.
You will be working Monday - Friday, Full Time Hours 09.30 - 17.30 pm with the option to work hybrid
Benefits:

- Competitive salary
- Stylish offices,
- Life assurance,
- Income protection,
- Group personal pension,
- Childcare vouchers,
- Season ticket loan (travel),
- Private medical insurance,
- Ride2work,
And many more
The Claims Administrator role:

- You will be working productively in a team environment and will be responsible for a technical and efficient delivery of service.
- Responsible for providing comprehensive administrative support to the Claims department.
- Understand the SLA's and KPI's of the department and ensure these standards are met.
- Responsible for the proactive management of files and compliance with external client's SLAs.
- Opening new matters and inputting data into the claims management system.
- Sending acknowledgements, conducting conflict searches, assisting with diary management and providing management information (reports).
- Ensuring that all basic administrative tasks are completed accurately and timely, i.e. filing, scanning, making / receiving telephone calls, dealing with enquiries etc.
- Dealing with financial matters, for example arranging and processing payments, dealing with billing and accounts queries, recording, and updating financial information etc.
- Ensuring policies, proposal forms and schedules are properly filed.
- Support the creation and maintenance of a claims handling guide for each scheme.

The ideal Claims Administrator:

- Ideally able to demonstrate success in a similar role, although this is not essential.
- You will need strong written and verbal skills.
- Able to provide excellent customer service.
- Strong decision-making skills.
- Able to work flexibly and the ability to work well both individually and as part of a team environment.
- You will be looking to commit long term to this role.
- Someone who is keen and not phased by repetitive tasks or multitasking throughout the day.



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