Scheduling Administrator
2 weeks ago
**Scheduling Administrator**
**Salary: £10.77 per hour/ £21,000 per annum**
**Shift pattern: Monday - Friday (37.5 hours per week) weekly rotational shifts: 8am - 4pm/ 9am - 5pm - office based.**
**Northampton, Brackmills**
**Temporary - Permanent**
**Summary of role**:
Our client is a company that work with the NHS and deliver medication directly to their patient’s doors. Alongside this service, they offer additional support to those patients that need extra help administering their medication. This is where this departmentcomes in. Our client has field based nurses that are based across the UK, you’ll support with the administration and diary management coordination of the nurses. This includes updating their company CRM system, completing various reports for management andcommunicating with both field based nurses and patients.
**Top three duties in your day**:
- Manage nurse referrals and ensure allocation to correct nurse (based on location, skills sets and availability to treat on the right day). Check CRM to ensure all 'nurse tasks’ have been allocated each day.
- Update nursing calendars to reflect clinical allocations and escalate concerns to Nurse Team Manager or Head of Nursing if visits cannot be covered.
- Amend schedule as new requests are received, taking into account that the same nurse should always attend their 'regular’ patients unless on holiday or absent from work.
**What’s needed to be considered for this role**:
- It’s not essential to come from a scheduling background, although that would help.
- Previous (and recent) office administration experience
- Must have good I.T skills - you’ll be working on their internal system and Microsoft Office (mainly Outlook and Excel).
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