PMO Lead

6 months ago

London, United Kingdom TRG Head Office Full time

**About us**:
We're The Restaurant Group (TRG for short) and we're one of the UK's biggest hospitality businesses. Were a significant player in the UK casual dining market, operating over 400 restaurants and pubs including Wagamama, Frankie and Benny's, Chiquito, and Brunning & Price. Our diverse portfolio of brands provides something for everyone, and we are proud to be TRG

We are committed to creating a diverse and inclusive environment for all, where employees are valued for their skills, experiences and unique perspectives. We want to reflect the many communities we serve and provide equal opportunities for all of our employees. We are proud to celebrate our diverse voices

**Background and Purpose**
TRG's change team has a mission to become a centre of change excellence for the business, turning strategy into reality and embedding strategic change that drives value. The PMO Lead plays a critical role in the team, providing oversight for end-to-end
technology systems and business process changes, ensuring that all initiatives are delivered effectively into the business.
- This is a hybrid role, with an expectation for 3 days a week at TRG's London office._

**Responsibilities**
- Refine and embed effective and consistent change ways of working - to include processes, standards, governance tools and controls.
- Develop a culture of project management and change delivery excellence.
- Act as a process SME - advising, coaching and supporting where required.
- Manage change processes and tools to track, report and provide challenge to documentation, plans, costs, risks, issues.
- Ensure the quality of project artefacts from the team and that processes and standards are consistently followed.
- Manage and track change resource requirements to enable effective oversight and identification of potential pinch points and risks.
- Track and report performance by project, programme, and portfolio - to change delivery teams, tech/change leadership, divisional exec teams and project sponsors.
- Work with finance colleagues to ensure accurate reporting of project spend against capex budgets.
- Work with the Senior Change Manager to ensure that change managementways of working are embedded into the PMO structure,
- Stay up to date on PMO and project management best practice and principles -reviewing internal and external data to inform future thinking, improvement recommendations and decision making.

**About You**
- Experienced across project management and PMO leadership - ideally within a fast-paced environment such as retail or hospitality.
- Good knowledge of project management methodologies, tools, processesand best practices.
- Able to act as an ambassador for the PMO, selling the value of the function to a broad range of stakeholders to gain buy-in and support.
- Excellent leadership skills, able to shape, implement and embed a PMO strategy and plan that aligns with the broader tech and change strategy.
- Known as an excellent communicator, understanding key stakeholder needs to regularly communicate PMO progress.
- Able to challenge and influence a wide range of stakeholders, holding teamsto account at all levels of the business.
- Well organised and detail focused, with a structured and logical approach to planning.
- A proactive thinker, able to define and monitor quality standards with a continuous improvement mentality. A hands on, flexible and pragmatic approach to the role.
- Desirable - experienced in using Smartsheet as a PMO management tool

**What we can offer you**:

- 20% Bonus
- Up to 50% Food and drink discount for dine in with friends and family at any of our TRG brands, including Wagamama's, Frankie and Benny's, Chiquitio's, Brunning and Price Pubs and any of our airport concessions
- Eligible for ShareSave Scheme
- Vitality membership and discount platform
- Group Income Protection
- Life Assurance
- Private healthcare cover

TRGT

This is a fulltime role, located at 5-7 Marshalsea Road, The Restaurant Group PLC.

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