Head of Partner Services

3 months ago


Scunthorpe, United Kingdom Coop Full time

**Head of Partner Services - Nisa**
£118,000 to £128,000 + excellent benefits, including up to 10% employer pension contributions, private healthcare, an annual incentive scheme (based on personal and business performance) and a company car or £8,000 car allowance (Work Level 3)
UK-based, with regular travel to our offices and Nisa stores across the country

We’re looking for a Head of Partner Services to join us at Nisa and be accountable for the delivery of a high quality service to our independent retailers and partners. In this role you’ll help to set the strategic direction of Nisa via our 5-year business plan; making sure we deliver commercial success in line with the wider Co-op vision and values.

Working closely with your colleagues in the Nisa Senior Leadership team, you’ll be accountable for shaping the future direction of our Format & Development, Logistics & Supply Chain and Central Operations teams. We’ll also look to you to own our third-party logistics contract and build positive relationships with the relevant external partners.

**What you’ll do**
- Be accountable for the delivery of integration benefits in our non-commercial teams
- Work as part of the Nisa Senior Leadership team to set the strategic direction of Nisa via the 5-year business plan
- Be accountable for delivering high quality format and development, stock control, logistics, supply chain, and partner support services
- Lead, coach, and develop your team; helping to promote an inclusive colleague experience
- Provide contingency cover/deputisation support to our Managing Director at Nisa

**This role would suit people who have**
- Experience as the senior leader of multi-disciplinary teams, and contractual partners
- Experience managing large budgets and commercial P&Ls
- The ability to design and deliver impactful mid to long-term strategies
- The ability to deliver on short-term objectives within a constantly evolving and fast-paced market
- Good relationship-building skills with the ability to influence and challenge people inclusively

**Why Co-op?**

If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:

- Private healthcare
- A company car or car allowance
- An annual bonus (based on personal and business performance)
- 28 days holiday (rising to 32 with service) plus bank holidays
- A pension with up to 10% employer contributions
- Access to a subsidised onsite gym (at our Manchester HQ)
- Coaching and training to support your career development
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- YuLife - an app that rewards you for exercising with discounts and vouchers for your favourite brands

**Building an inclusive work environment**

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.



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