Customer Service/administrative Apprentice
3 months ago
A company has quickly become a key strategic partner to their clients throughout the United Kingdom. They provide a client-centric traffic management service with strong sector experience and have seen the team grow to over 60 members of staff, 2 depots and head offices in North Lincolnshire. They are now looking to recruit a customer service/administrative apprentice to work with the design and Surveying manager.
**Apprenticeship Standard**
Customer Service Practitioner Level 2
**Job Spec**
- Create and amend detailed AutoCAD Traffic Management Plans
- Communicate both verbally and written with internal and external customers
- Drawings are to be created in line with Chapter 8 Legislation
- Use Google Maps and Google Earth as reference for layouts
- Communicate details from survey information supplied by each project co-ordinator
- Work to the agreed time frames given by your line manager
- To create and manufacture special legend signs and advance warnings according to upcoming operational requirements
- Ensure all TM plans are completed and submitted for approved within 24 hours of the initial enquiry being received working with the Design & Surveying Manager on this
- To assist the Design & Surveying Manager where applicable and when requested
- Assist where applicable with site photo checking
**Person Spec**
- Must be able to work well on your own and as part of a team
- Good time management skills
- Knowledge of Microsoft packages
- Good attention to detail
- Good communication skills, both written and verbal
**Hours of Work**
Monday to Friday - 8.30am - 5pm
**Rate of Pay**
Apprenticeship Minimum Wage (£5.28 per hour)
**Job Types**: Full-time, Apprenticeship
**Salary**: £5.28 per hour
Expected hours: 37 per week
Schedule:
- Day shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
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