Customer Services and Office Administrator

7 months ago


Winchester, United Kingdom The Great Shutter Co. Ltd. Full time

The Great Shutter Co. Ltd is a friendly, independent family owned business based just outside Winchester in Itchen Abbas. This growing business is currently looking for a friendly, hard working, well presented individual with a great telephone manner to help with answering the telephone, make appointments, provision of accurate quotes and a number of administrative tasks. The ability to plan logically, multi-task and learn quickly are key. As a small business we require a true team player with a strong work ethic, and commitment to high levels of customer service.

The role will be 40 hours per week spread over 5 days (Monday - Friday) with a start time of 8.30am. The role is office based, with occasional flexibility to work from home. There may be very occasional overtime on a Saturday morning to allow customers to make weekend appointments at our showroom.

Duties include:
Phone Answering & Query Handling

Appointment Booking

Installation Planning & Managing Diaries

Dealing With Prospective and Existing Clients Face To Face In Showroom Setting

Invoicing

Billing

General Administrative Duties.

Managing our lock-up and deliveries and collections.

Dealing with suppliers.

Site visits and leaflet dropping.

Skills required:
Google calendar

Excel

Xero accounting software (ideal but not essential)

**Benefits**:

- Smart/ Casual dress - no suits required.
- Discount on all products
- Pension
- Onsite free of charge parking

**Job Types**: Full-time, Permanent

Pay: £24,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person

Reference ID: Customer Services and Administrative



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