Hotel - General Office Assistant at The Petersham

7 months ago


Richmond, United Kingdom The Petersham Hotel, Richmond Full time

**About The Petersham, Richmond**

The Petersham is a wonderful privately owned hotel in Richmond, five minutes walk from Richmond Park and the River Thames. The Petersham prides itself on its staff retention and the loyalty and longevity of its team, with several members having worked here for twenty years or more. The Petersham offers a wonderful team spirit and sense of being a family which is strengthened by the loyalty and kindness of its owners. It is a great privilege to work somewhere so beautiful, where you are recognised as an individual with your own qualities.

**About the Role**

The Petersham is looking for an enthusiastic, accurate and organised individual, who enjoys a busy office and workplace environment, dealing with people, with a natural flair for efficiency, communication and quality. A crucial role to support a busy, buzzy, hotel admin and marketing operation (80% administrative and 20% marketing)

**Hotel Administration Skills Required (80%)**

Effectively provide clerical support for the **General Manager, Head of Marketing **and hotel **Heads of Departments**, ad hoc, including, Restaurant, Private Events, Marketing & Sales, Kitchens & Maintenance.
- Assisting with wine lists, room service, bar and lounge directories
- Publication and circulation of standard reports
- Agenda preparation and minute/note taking
- Control of office requirements (printing, post, photocopiers, printers, deliveries) to include coordination, liaison with the company printers
- Responsibility for stationery stocks and inventory
- Co-ordinate menus, wine lists, room service, bar and lounge directories (setting out and printing) collating information and distribution throughout all hotel departments
- Control of office requirements (stationery, printing, post, photocopiers, printers, deliveries) to include coordination, liaison with the company printers
- Organise the restaurant covers report
- Creation of gift vouchers

**Marketing Skills Required (20%)**

Provide effective general support to the **Head of Marketing.**
- Assisting with promotional assets and items (digital and non-digital)
- Management of image library
- Assisting with the coordination of video and photo shoots
- Assist with occasional social and/or corporate sales events at The Petersham such as company open days, wedding showcases, wine dinners etc.
- Data Input
- Ad hoc competitor analysis
- VIP Packs

**General Technical Proficiency required**
- Computer literate with programmes such as Word, Excel, publisher, InDesign and Photoshop
- General experience of social media platforms such as Facebook, Instagram, TikTok, Twitter etc

**Other Skills required**
- Outstanding communication skills
- Accuracy and excellent attention to detail
- Interest and enthusiasm for hospitality, luxury, food & wine
- Proactive and self-motivated
- Experienced and adaptable
- Ability to work in a busy environment
- Excellent organisational skills with the ability to prioritise
- Good relationship skills (essential to working across various hotel departments and nationalities)

**Further details**
- Breakfast, lunch and dinner provided
- Parking on site
- Share of central Tronc
- Part time (Monday - Friday)
- £13,000 - £14,000 p.a. (plus share of tronc circa £1,500 - £2,000 (estimate)
- Workplace pension
- 20 hours p.w. Monday - Friday

**Application and Further Information**

Thank you for your interest in this job.

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £13,000.00-£14,000.00 per year

**Benefits**:

- Canteen
- Company pension
- Discounted or free food
- Flexitime
- Free parking
- On-site parking

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Richmond: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: The Petersham Hotel, Richmond


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