Customer Engagement Administrator

2 weeks ago

Tewkesbury, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**QAD 1496/0911**

Role:
**Customer Engagement Administrator**

Contract Length:
**Anticipated 5 months**

**Location**:
**Hybrid working - Tewkesbury - expectation to the office 5 days per week at the beginning and 2 days per week once trained. Flexible.**

Pay Rate:
Our client is looking to hire a Customer Engagement Administrator for approximately 5 months.

**Key accountabilities**:

- Maintains customer focus, promoting good relationships with our customers and enhancing the environments Agency’s reputation.
- Coordinates and complies information from a variety of sources, carries out routine analyses and contributes to the team’s work.
- Chases and tracks information to ensure the execution of own activities, for example following up customer enquiries or tracking planning consultations with local authorities.
- May be required to monitor delivery of service and determine priorities to ensure service levels are maintained for the team in accordance with their area of delivery.
- May act as an initial point of contact for the team, communicating and filtering information to ensure technical and/or scientific advice and support is delivered accurately, and in a timely manner.
- Considers commercial implications of work undertaken.
- Operates and maintains data and information systems effectively.
- Ensures records are stored accurately, are up to date and readily accessible to facilitate team activities.

**Essential**:

- Good level of literacy and numeracy required.
- Required to build relationships based on understanding customers’ needs and providing the service.
- Required to use standard IT packages efficiently to deliver work and able to learn specialised systems as required.

MT
- If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the ‘Guaranteed Interview’ scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team._
- If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information._

**Please send us your CV in Word format rather than PDF and avoid the use of columns and tables as this will help speed up the process of uploading your CV to the client.**

Please ensure that your CV addresses the following items:

- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Qualifications and experience relevant to the job role - please give full details within your CV document

**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

  • Customer Engagement Admin

    2 weeks ago

    Tewkesbury, Gloucestershire, United Kingdom Spinwell Full time

    Role: Customer Engagement Admin REF 73491Contract Length: Until 31/03/2024 (with possible extension)Location: Tewkesbury - expectation to the office 5 days per week at the beginning and 2 days per week once trained.IR35: InsidePay Rate to Intermediary: Up to £19.42 per hourSecurity Clearance:BPSSSpinwell is recruiting for a Customer Engagement Admin for an...

  • Customer Engagement Admin

    2 weeks ago

    Tewkesbury, United Kingdom Spinwell Full time

    Role: Customer Engagement Admin REF 73491 Contract Length: Until 31/03/2024 (with possible extension) Location: Tewkesbury - expectation to the office 5 days per week at the beginning and 2 days per week once trained. IR35: Inside Pay Rate to Intermediary: Up to £19.42 per hour Security Clearance: BPSS Spinwell is recruiting for a Customer Engagement Admin...

  • Customer Service Administrator

    4 weeks ago

    Tewkesbury, United Kingdom JUICE RECRUITMENT Full time

    Juice Cheltenham are currently recruiting for a Customer Service Administrator to support there growing friendly team **Key Responsibilities**: - Process appropriate documentation for all customers - Office duties - Effectively utilise the database and Microsoft Office software packages including Word, Excel, Outlook etc. to support administrative...

  • Customer Accounts Administrator

    4 weeks ago

    Tewkesbury, United Kingdom Moog Inc. Full time

    Join Our Talent Community Achieve remarkable things for our customers, for the company and for each other. Experience job satisfaction in a performance culture that empowers and inspires. Enjoy the challenge of creating things that the rest of the world only dreamed of Moog culture is fundamentally about respect. **Job Summary** Moog is looking for a...

  • Customer Service Administrator

    2 weeks ago

    Tewkesbury, Gloucestershire, United Kingdom First Military Recruitment Full time

    LT35: Customer Service AdministratorLocation: TewkesburySalary: £20,000 per annumOverview:First Military Recruitment are currently supporting our client in the search for a Customer Service Administrator on behalf of one of our clients.Duties and Responsibilities of a Customer Service Administrator:Answer the phone in a professional manner Deal directly...

  • Customer Service Administrator

    3 weeks ago

    Tewkesbury, United Kingdom Recruitment Helpline Full time

    **Excellent opportunity for a Customer Service Administrator to join a well-established company based in Tewkesbury** **About The Company**: Established for over 30 years. The company is a technical services business providing best of breed support, maintenance, repair, refurbishment and installation services to some of the biggest and brightest technology...

  • Customer Service Administrator

    2 weeks ago

    Tewkesbury, Gloucestershire, United Kingdom RE Recruitment Full time

    Customer Service AdministratorTewkesbury£21,000 per annumMonday - Friday 8:30am to 5:00pmWe are looking for a customer service administrator for a family owned business who have over 50 years industry experience based in Tewkesbury. The main role of the customer service advisor is working alongside the customer service team delivering excellentcustomer...

  • Customer Service Administrator

    2 weeks ago

    Tewkesbury, Gloucestershire, United Kingdom JUICE RECRUITMENT Full time

    Juice Cheltenham are currently recruiting for a Customer Service Administrator to support there growing friendly teamKey Responsibilities: Process appropriate documentation for all customers Office duties Effectively utilise the database and Microsoft Office software packages including Word, Excel, Outlook etc. to support administrative processes. To promote...

  • Customer Service Administrator

    2 weeks ago

    Tewkesbury, Gloucestershire, United Kingdom Recruitment Helpline Full time

    Excellent opportunity for a Customer Service Administrator to join a well-established company based in TewkesburyAbout The Company:Established for over 30 years. The company is a technical services business providing best of breed support, maintenance, repair, refurbishment and installation services to some of the biggest and brightest technology businesses...

  • Customer Service Administrator

    3 weeks ago

    Tewkesbury, United Kingdom RE Recruitment Full time

    **_Are you seeking a new role, that is varied where everyday is different? _** My prestigious client based in Tewkesbury are seeking to recruit a friendly, outgoing Customer Service Administrator. You will have excellent customer service skills, with the ability to build relationships effectively and provide support to customers andaccounts whilst being...

  • Administrator

    1 month ago

    Tewkesbury, United Kingdom Adecco UK Full time

    I am recruiting now for a long term temporary Administrator to be based in Tewkesbury. **The role will involve**: To provide full administrative solutions and customer service to internal departments in a highly productive and positive way. - Communicating with stakeholders using various platforms to maximise the quality of service and registrant...

  • Customer Service Administrator

    4 weeks ago

    Tewkesbury, United Kingdom Recruitment Helpline Ltd Full time

    Customer Service Administrator - TewkesburyJob description Opportunity to join a growing company thats over 40 years old.Role will be to work as part of our Customer Service Team in a busy office environment handling customer enquiry via telephone and email, and liaising with our Field Service engineers. Essential to the role - Excellent communication skills...

  • Administrator and Customer Service Advisor

    3 weeks ago

    Tewkesbury, United Kingdom Metcalfe Farms Haulage Ltd Full time

    An exciting opportunity has arisen to join the team at Metcalfe Farms in the role of administrator and customer service advisor based at the company’s Office in Tewkesbury. Duties and responsibilities include: **Main Responsibilities** - Answer phone calls and deal with customer orders - Inputting of data - Be willing to learn new tasks and improve...

  • Customer Service Administrator

    3 months ago

    Tewkesbury, United Kingdom RE Recruitment Full time

    We currently have an exciting opportunity within our Customer Services Department for a **Customer Services Administrator **reporting to the management team. The main purpose of the role is maintaining the Customers’ requirements from receiptof order, conception of order requirements, production planning and through to delivery of goods. For this...

  • Customer Service Administrator

    1 month ago

    Tewkesbury, United Kingdom Markerstudy Group Full time

    Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies and we put innovation at the heart of our busines. We currently have exciting opportunity for a Customer Service Administrator to be based at our Tewkesbury service centre! Your official role title would be Deployment Centre Agent and you would be...

  • Office Administrator

    2 months ago

    Tewkesbury, United Kingdom Adecco Full time

    We are representing an exceptional client in Tewkesbury, and as an Office Administrator, your responsibilities will include catering to customers across the UK. This entails processing orders, handling phone and email inquiries, dispatching paperwork, coordinating carrier bookings, and engaging with colleagues and customers. The role also involves various...

  • Customer Service Administrator

    2 weeks ago

    Tewkesbury, Gloucestershire, United Kingdom RE Recruitment Full time

    My client are seeking a Customer Service Advisor to join their fun team in Tewkesbury. You will ideally have Customer Service/Sales or Admin experience. This is a brilliant opportunity to work for an exciting company with fantastic career progression oportunitiesand earn commission on top of yor base salary. Commission scheme Fantastic career progression...

  • Office Administrator

    2 weeks ago

    Tewkesbury, Gloucestershire, United Kingdom Adecco Full time

    We are representing an exceptional client in Tewkesbury, and as an Office Administrator, your responsibilities will include catering to customers across the UK. This entails processing orders, handling phone and email inquiries, dispatching paperwork, coordinating carrier bookings, and engaging with colleagues and customers. The role also involves various...

  • Customer Support Administrator

    4 weeks ago

    Tewkesbury, United Kingdom QPR Solutions Recruitment Full time

    We are recruiting on behalf of our prestigious client based in Tewkesbury. The Customer Support Administrator will work as part of a team responsible for the scheduling and co-ordination of engineers to deliver planned and unplanned maintenance and Ad Hoc installation work for the DWP project. **Responsibilities**: - Schedule engineers to callouts -...

  • Customer Support Administrator

    3 weeks ago

    Tewkesbury, United Kingdom Moston Consultants Full time

    The Customer Support Administrator will work as part of a team responsible for the scheduling and co-ordination of engineers to deliver planned and unplanned (corrective) maintenance and Ad-Hoc installation work. The role will be full time (40 hours a week) and on a permanent contract. **What you will be doing** Schedule Engineers to callouts quickly and in...