Workforce Information Systems Support Officer

3 months ago


Abergele, United Kingdom Betsi Cadwaladr University Health Board Full time

Do you pride yourself on exceptional customer service and have the ability to accurately process high levels of data and information? Are you a team player, who strives to exceed goals, with a proactive “can do” attitude? Do you enjoy learning and developing in a fast paced environment? Do you have a keen eye for detail and enjoy problem solving tasks? If so, look no further, this may be the post for you.

We are the Workforce Systems Information team, responsible for developing and maintaining BCUHB’s Electronic Staff Record system (ESR), Establishment Control process and Workforce Information.

We have an exciting opportunity for a motivated individual to join our team, as a Workforce Information Systems Support Officer. The post holder will support the delivery of a comprehensive high quality administrative service.

Some elements of home working may be available for this post and this would be discussed at interview.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

To support in the provision of a quality People Systems and Business Intelligence Service within the Health Board through the production of routine workforce information, data cleansing Electronic Staff Record (ESR), supporting Audit and Project Work as required. Generating an innovative approach to the function, acting on own initiative, taking advice from manager as required.

Complete essential administration tasks such as Data Cleanse, FOI, Overpayments and Leavers Project support, including attending meetings, taking meeting minutes/notes and ensuring all project documentation, actions plans and templates are up to date.

Develop and maintain an effective and efficient knowledge management system to contain all the raw data capture, relevant project paperwork, training materials, benefits realisation, lessons learnt reporting, evaluations to create intelligence to support the project and service improvement across the Health Board.

Acting as a point of contact for the People Systems and Business Intelligence Team and providing support to the Workforce Administrators and Assistants in resolving day-to-day problems as well as dealing directly with and responding effectively to complex queries from end-users in relation to People Systems and Business Intelligence and where appropriate, passing on relevant information to appropriate colleagues and managers sensitively and autonomously.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.



  • Abergele, United Kingdom Betsi Cadwaladr University Health Board Full time

    Do you pride yourself on exceptional customer service and have the ability to accurately process high levels of data and information? Are you a team player, who strives to exceed goals, with a proactive “can do” attitude? Do you enjoy learning and developing in a fast paced environment? Do you have a keen eye for detail and enjoy problem solving tasks?...


  • Abergele, United Kingdom Supertemps Ltd Full time

    Enhance your administration and organisational skills and be part of a supportive team in a role where you'll be the backbone of office operations, ensuring everything runs smoothly with a variety of administration tasks. Responsibilities: Liaising with engineers to gather detailed job requirements and specifications and communicating with suppliers, and...


  • Abergele, United Kingdom North Wales Police Full time

    North Wales Police have a new opportunity for a Police Community Support Officer to join our police force in Wales. You will join us on a full time, permanent basis. About the Police Community Support Officer role: Are you passionate about working in the heart of our community? Would you be proud to offer a visible and accessible uniformed presence in the...

  • Cyber Security

    3 months ago


    Abergele, United Kingdom Betsi Cadwaladr University Health Board Full time

    ICT are currently looking to appoint an experienced, highly self-motivated and enthusiastic Cyber Security & Compliance Officer. The role offers an exciting opportunity to join a growing team within a large organisation with a complex ICT Infrastructure. The organisation is spread over a substantial geographical area covering 130 sites with 15,000 end user...

  • Governance Officer

    3 months ago


    Abergele, United Kingdom GO2 People Full time

    **Go2 People are working on behalf of their client with an exciting new opportunity for the right person to join their Team. If you are a motivated and enthusiastic person with experience in this field, then this may be the role for you!** **In the role of Governance Officer your duties will include**: - Co-ordinate and support meetings - Minute-taking/...


  • Abergele, United Kingdom North Wales Police Full time

    North Wales Police have a new opportunity for a Police Community Support Officer to join our police force in Wales. You will join us on a full time, permanent basis. About the Police Community Support Officer role: Are you passionate about working in the heart of our community? Would you be proud to offer a visible and accessible uniformed presence in the...


  • Abergele, Conwy, United Kingdom North Wales Police Full time

    North Wales Police have a new opportunity for a Police Community Support Officer to join our police force in Wales. You will join us on a full time, permanent basis. About the Police Community Support Officer role:Are you passionate about working in the heart of our community? Would you be proud to offer a visible and accessible uniformed presence in the...

  • Housing Officer

    3 months ago


    Abergele, United Kingdom Venn Group Full time

    **Housing Officer vacancy waiting to be filled** Venn Group have been approached by a Housing Association and would like to introduce the following position available **Position: Housing Officer** **Location: North Wales** **Rate: £19.00 per hour (Umbrella rate)** **Hours: 37.5 hours p/week** **Length: 6 weeks ongoing** **The role will predominantly...


  • Abergele, United Kingdom Supertemps Ltd Full time

    Join a collaborative team and enhance your administrative and organizational expertise in a pivotal role that supports the seamless functioning of office operations through a variety of administrative responsibilities.Key Responsibilities:• Collaborate with engineers to gather comprehensive job requirements and specifications while facilitating...


  • Abergele, United Kingdom RNIB Full time

    **Job Description Position Details Job Title**: Eye Care Liaison Officer (ECLO) Job Level: M3 Section: Services Unit: Eye Care Support Service Location: Stanley Eye Unit, Abergele Hospital LL22 8DP Type of Contract: Permanent Hours: 35 Salary: £28,965 Reports to: ECLO Service Manager Wales Purpose of Job: This well-established and much valued ECLO role has...

  • Employability Officer

    3 months ago


    Abergele, United Kingdom GO2 People Full time

    Utilise your skills in a role that will make you a part of a social enterprise that invests back into the community. Be part of a great organisation that work towards making a difference to people’s lives! **In the Employability Officer role your duties will include**: - Recruiting and supporting people - To assist people with finding work - To support...


  • Abergele, Conwy, United Kingdom QiStaff Solutions Full time

    Customer Service Advisor Welsh Speaking Salary From £24,042k pa Based AbergelePURPOSE - To assist in the provision of a high-quality customer focused service to tenants, applicants and enquirers contacting the association by phone or face to face; providing a primary point of contact for tenants, and where possible, delivering the service they require...


  • Abergele, United Kingdom QiStaff Solutions Full time

    Customer Service Advisor – Welsh Speaking Salary – From £24,042k pa Based – AbergelePURPOSE - To assist in the provision of a high-quality customer focused service to tenants, applicants and enquirers contacting the association by phone or face to face; providing a primary point of contact for tenants, and where possible, delivering the service they...


  • Abergele, United Kingdom QiStaff Solutions Full time

    Customer Service Advisor Welsh Speaking Salary From £24,042k pa Based AbergelePURPOSE - To assist in the provision of a high-quality customer focused service to tenants, applicants and enquirers contacting the association by phone or face to face; providing a primary point of contact for tenants, and where possible, delivering the service they require...


  • Abergele, Conwy, United Kingdom Betsi Cadwaladr University Health Board Full time

    Job Overview The Role of the Medical Secretary Includes: Delivering a precise, confidential, and supportive administrative service for patients, clinical teams, caregivers, and both internal and external organizations to ensure: a secure and effective patient journey while providing essential information and support to families and caregivers. The...


  • Abergele, United Kingdom Betsi Cadwaladr University Health Board Full time

    The post holder will be expected to provide effective and comprehensive administrative and secretarial support to the multi-disciplinary clinical professionals here at NWAS and work as part of an admin team with the provision of cross-cover as and when required for Teams/Services in order to ensure adequate admin service provision. To provide an efficient...

  • Governance Officer

    3 months ago


    Abergele, United Kingdom William Glyn Recruitment Full time

    Do you have exceptional organisational skills and strong attention to detail with experience supporting meetings at Board Level? My client is looking for a self-motivated Governance Officer to join their team and work closely with the Leadership team and Senior Managers offering guidance on governance matters and ensure compliance with regulatory...

  • Nwas Patient

    3 months ago


    Abergele, United Kingdom Betsi Cadwaladr University Health Board Full time

    We are seeking a motivated and enthusiastic Patient and Family Liaison Officer to join the Child & Adolescent Mental Health Inpatient team to support in ensuring effective communication of information between CAMHS Management, nursing and care staff with patients and their relatives. The ability to speak Welsh is desirable for this post; Welsh and/or...

  • Clerical Officer

    3 months ago


    Abergele, United Kingdom Betsi Cadwaladr University Health Board Full time

    To be an effective member of a multidisciplinary School Nurse Team that promote the health and wellbeing of children in a designated caseload. To provide and organise a comprehensive high level, efficient, accurate and prompt administrative service to the School Nursing Team and assist in the smooth running of the service. The post holder deals with highly...

  • Support Worker

    3 months ago


    Abergele, United Kingdom Medical24 Full time

    We currently have high volumes of work at a number of learning disability, supported living homes based in and around Flint. We have both day and night shifts available with very flexible work patterns on offer. If you are looking for full time agency, part time agency or would just like to know a little more information, please do not hesitate to get in...