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Property Manager

4 months ago

Gloucester, United Kingdom Additional Resources Ltd Full time

**Property Manager / Property Coordinator**

**Location: Gloucester**

**Salary: £20,000 - £22,000 depending on experience, OTE £23,000 - £26,000**

**Job Type: Full time**

A fantastic opportunity for a **Property Manager/Property **Coordinator ** with a competitive salary of £20,000 - £22,000 depending on experience, OTE £23,000 - £26,000 is now available to join a leading independent letting agency. Specialising in lettings, property management and investment market.

**The Role**:
Your role is to ensure maintenance issues arising in managed properties are dealt with in a timely and appropriate manner. You will protect the brand through providing professional and top-quality maintenance services.

**Responsibilities**:

- Liaise with tenants and landlords when maintenance issues arise, to identify actions required in a timely manner
- Keep updates on progress and outstanding issues
- Liaise with contractors to obtain quotes for repairs/work required
- Instruct contractors to action maintenance/work required
- Ensure tenants have appropriate notice of contractors’ visits
- Ensure the appropriate contractor is instructed for the needs of the property
- Deal with insurance claims, liaising with landlords, tenants, insurers and contractors if and when necessary
- Ensure gas safety certificates are up to date, issue to landlords and tenants
- Arrange PAT and hard wire testing to be carried out where necessary
- Ensure properties meet Health and Safety standards
- Sign off contractor’s invoices, ensuring they are put on agent OS and forwarded to accounts for payment in a timely manner
- Ensuring contractors public liability insurance and relevant qualifications are up to date
- Work in the Landlords best interest
- Generate ideas for improvements in the maintenance department
- Undertake any training and development opportunities made available by the Company
- General office and administration duties to assist the smooth running of the hub
- Be compliant with Health and Safety regulations and the principles of the GDPR

**Requirement**:

- Previous experience working in a similar role.
- Experience of property maintenance is advantageous but not essential
- Customer service experience is essential
- Educated to GCSE level with passes in Maths ad English or similar level

**Skills**:

- Excellent customer service skills
- Excellent Telephone manner
- Able to prioritise workload
- IT SKILLS
- Negotiation skills
- Influencing Skills
- **Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.**_