Receptionist/administrator

4 days ago


Swindon, United Kingdom TRAK Employment Full time

TRAK Employment are looking for someone to take on a receptionist role on an ongoing basis for our client based in West Swindon.

We require someone who can commit to three week days (ideally Tuesday, Wednesday and Thursday) plus, the ability to provide flexible casual weekday/weekend holiday/sickness cover - when we will provide as much notice as possible. Hours of work can be flexible for ideally looking for 9am-5pm.

**The Front of House role is an important position, as you will create the first impression of our business. We aim to offer all our visitors, whether they are self-builders, exhibitors or here on business, an outstanding customer experience, starting with a warm & professional welcome.**

Due to the location of the Centre, your own transport is necessary - although there is a limited bus service. Free parking is available. Primarily based at the Centre you may occasionally be required to travel to external events to represent the NSBRC.

**Key Tasks**
- Deliver an outstanding customer experience
- Meet and greet visitors, exhibitors and conference delegates
- Book in visitors on our bespoke booking system, explain how our barcode scanning system works, and provide initial orientation of the visitor centre for new visitors
- Book out visitors and ensure scanners have downloaded correctly
- Have a knowledge of the visitor centre layout (and exhibitors) to assist visitor
- Answer a wide range of telephone enquiries and answer / forward as required
- Run end of day reporting
- Occasional conference and courses setup including preparing signing in sheets, board and room signs
- Keep magazines stocked up in display areas within the visitor centre
- Display a diligent and conscientiousness work ethic
- Be available to work at our large consumer shows (currently produced January, May and September)
- Adhoc administration

Pay rate is £10.90 an hour which we pay weekly on Fridays before 5:30pm.

**Job Types**: Full-time, Part-time, Temp to perm

**Salary**: £10.90 per hour

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Swindon, Wiltshire: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: RECEP



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