Medical Receptionist/administrator

6 months ago


Swindon, United Kingdom Park Lane Practice Full time

**Job summary**

To be responsible for undertaking a wide range of reception both on the phones and at a front desk as well as administrative duties and the provision of general support to the multidisciplinary team. Including phone duties such as patient bookings and dealing with queries. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

**Main duties of the job**
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS / Systmone / Vision user skills
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure

**About us**
Park Lane Practice and Phoenix Surgery is a forward thinking team embracing innovative ways of working in these changing times within primary care.
We are an open, honest and supportive team with a high professional ethic to deliver patient services.
Phoenix Surgery has recently undergone an extensive building refurbishment project bringing the surgery up to date with a clinical environment and equipment

**Job responsibilities**
- Maintaining and monitoring the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Signpost patients to the correct service
- Process incoming and outgoing mail
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Process referrals to external agencies such as secondary care using the electronic referral system (ERS) as required
- Process calling letters are requested
- Process all DNA letters in accordance with current policy
- Action GP2GP tasks
- Read code data on Systm1 clinical system
- Photocopy documentation as required
- File and store records as required
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into the patients healthcare records as necessary
- Scanning of patient related documentation and attaching scanned documents to patients healthcare records
- Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team
- Manage all queries (including administrative queries) as necessary in an efficient & professional manner
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested

Work remotely
- No

**Job Types**: Full-time, Part-time, Freelance

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person



  • Swindon, United Kingdom Park Lane Practice Full time

    **Job summary** To be responsible for undertaking a wide range of reception both on the phones and at a front desk as well as administrative duties and the provision of general support to the multidisciplinary team. Including phone duties such as patient bookings and dealing with queries. Duties can include but are not limited to, greeting and directing...


  • Swindon, United Kingdom Park Lane Practice Full time

    **Job summary** To be responsible for undertaking a wide range of reception both on the phones and at a front desk as well as administrative duties and the provision of general support to the multidisciplinary team. Including phone duties such as patient bookings and dealing with queries. Duties can include but are not limited to, greeting and directing...

  • Medical Receptionist

    6 months ago


    Swindon, United Kingdom SpaMedica Full time

    Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we...


  • Swindon, United Kingdom SpaMedica Full time

    Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we...

  • Gp Receptionist

    6 months ago


    Swindon, United Kingdom Ridge Green Medical Centre Full time

    We are looking for a warm and enthusiastic Receptionist to join our friendly team at Ridge Green Medical Practice. The position will be well suited to an individual who is enthusiastic about providing a high-quality patient service with strong communication skills. **Role details**: Speak to patients face to face and via telephone to book appointments and...

  • Gp Receptionist

    6 months ago


    Swindon, United Kingdom Ridge Green Medical Centre Full time

    We are looking for a warm and enthusiastic Receptionist to join our friendly team at branch surgery of Ridge Green Medical Practice - Freshbrook Surgery. You are required to work on Monday (8 am to 6.30 pm) and Friday (8 am and 6.30 pm). The position will be well suited to an individual who is enthusiastic about providing a high-quality patient service with...


  • Swindon, United Kingdom Ambience Dental Practice Full time

    Swindon town centre - Full time dental receptionist/administrator to join our mixed Private/NHS dental practice conveniently located in the town centre in Swindon, near the Brunel Shopping Centre. Applicants should be articulate and well presented with a friendly and outgoing personality and possess excellent customer service and communication skills Non...

  • Receptionist

    6 months ago


    Swindon, United Kingdom Grant Engineering (UK) ltd Full time

    Grant UK is a leading and trusted provider of sustainable home heating solutions. We are a family owned and run company with a strong caring and supportive culture at the heart of the business. We are looking for a warm and friendly front of house Receptionist to join our team. You will act as the first point of contact on our reception desk, welcoming...


  • Swindon, United Kingdom Ridge Green Medical Centre Full time

    Job Overview: **Responsibilities**: - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls, taking messages when necessary - Schedule appointments and maintain calendars - Perform data entry tasks accurately and efficiently - Assist with administrative duties such as filing, scanning, and photocopying documents -...

  • Receptionist

    6 months ago


    Swindon, United Kingdom Tech Connected Full time

    **Join Our Team: Receptionist** Are you a welcoming and organised individual ready to be the smiling face of our company? Join us in vibrant Swindon as our Receptionist and play a key role in delivering exceptional service to our guests! - Location: Swindon - Salary: Competitive, £12-14 per hour - Full & Part-time Position with Flexible Scheduling...

  • Receptionist

    8 months ago


    Swindon, United Kingdom Douglas Scott Legal Recruitment Full time

    **Job Title: Receptionist** **Location**: Swindon **About Us**: Well - Established high street law firm in Swindon **Responsibilities**: - Greet clients and visitors in a courteous and professional manner - Answer incoming calls, transfer calls to appropriate individuals, and take accurate messages - Schedule appointments and manage conference room...


  • Swindon, United Kingdom Storm Recruitment (Swindon) Full time

    Receptionist (Part-Time, Immediate Start)Location: Swindon Hours: 20 hours per week (Monday - Thursday, 9:30 am - 2:30 pm)Duration: 6-month contract with potential to become permanentPay Rate: CompetitiveWe’re hiring a friendly, organized, and professional Receptionist to join Swindon’s brand-new, state-of-the-art sports facility. This is a fantastic...

  • Receptionist/admin

    7 months ago


    Swindon, United Kingdom The Whalebridge Practice Full time

    Full time Receptionist/Administrator required - 37.5 hrs - Mon - Friday One Week hrs - 8am - 4pm, One week 10.30 am - 6.30 pm - alternating Receptionist_Description.docx Receptionist_Specification.docx


  • Swindon, United Kingdom CV-Library Full time

    Receptionist (Part-Time, Immediate Start) Location: Swindon  Hours: 20 hours per week (Monday - Thursday, 9:30 am - 2:30 pm) Duration: 6-month contract with potential to become permanent Pay Rate: Competitive We’re hiring a friendly, organized, and professional Receptionist to join Swindon’s brand-new, state-of-the-art sports facility....

  • Receptionist

    6 months ago


    Swindon, United Kingdom Premier Inn Full time

    We're currently recruiting in our Swindon West (M4, J16) Premier Inn. Working 32 hours per week, paying up to £10.82 per hour. **Receptionist - Swindon West (M4, J16) Premier Inn** Come and be a Receptionist at Premier Inn in Swindon. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them...

  • Receptionist

    6 months ago


    Swindon, United Kingdom Premier Inn Full time

    We're currently recruiting in our Swindon North Premier Inn. Working 24 hours per week, paying up to £10.82 per hour. **Receptionist - Swindon North Premier Inn** Come and be a Receptionist at Premier Inn in Swindon North Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them...

  • Receptionist

    6 months ago


    Swindon, United Kingdom Premier Inn Full time

    We're currently recruiting in our Swindon West (M4, J16) Premier Inn. Working 24 hours per week, paying up to £10.82 per hour. **Receptionist - Swindon West (M4, J16) Premier Inn** Come and be a Receptionist at Premier Inn in Swindon West (M4, J16) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to...


  • Swindon, Swindon, United Kingdom NHS Full time

    Swindon Dental Receptionist JobJoin our team as a Dental Receptionist at the Great Western Hospitals NHS Foundation Trust in Swindon. This full-time position offers a competitive salary of approximately £26,000-£33,000 per year and opportunities for career growth and development.The successful candidate will be responsible for managing reception duties,...

  • Receptionist (Bank)

    6 months ago


    Swindon, United Kingdom Nuffield Health Full time

    HEAD OFFICE Receptionist (Bank) Reception Team Member Swindon FWC | Customer | Bank | Part Time Up to £10.94 per hour depending on experience As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re...

  • Part-time Receptionist

    6 months ago


    Swindon, United Kingdom UHY Ross Brooke Limited Full time

    If your aspiration as a part time receptionist is to provide an exceptional service to clients, directors and other colleagues in a client facing role, we have the perfect opportunity and would love to hear from you. UHY Ross Brooke is a top 20 firm of chartered accountants with offices in Swindon, Hungerford, Abingdon and Newbury. We are looking for an...