Customer Service Representative

3 days ago


Edinburgh, United Kingdom Red Recruitment Full time

Are you looking to kick start your career in professional customer service? Do you have a passion for helping people and want to be trained in customer service by a global company? Look no further, we have the role for you.

We are recruiting for a **Customer Service Representative** for a leading international company. You will be working with customers servicing their life insurance and pension requirements.

With sociable Monday to Friday hours, a great salary with annual pay reviews and no evening, weekend or bank holiday work this is a fantastic career opportunity. The role is based in Edinburgh, but offers hybrid working (after sign off is complete).
- **Job Title**:Customer Service Representative
- ** Salary**: £11.81 per hour (£21,500 per annum)
- ** Location**:Edinburgh / flexible working
- **Hours**:Monday - Friday shifts between 8.00am and 6.00pm
- ** Training**:4 weeks training
- ** Contract**: Temporary with the opportunity to go permanent
- ** Start date**:ASAP

**Responsibilities of a Customer Service Representative**:

- Taking calls from customers and help them by answering a broad range of questions about their life insurance policies and pensions
- Building strong relationships with customers, giving them a great service
- Have a strong understanding of the company's products so that you can help in any way you can to ensure the customer's queries are dealt with in the first instance
- Working closely with your colleagues to help continuously improve the first class service that the business gives

**Skills and Experience of a Customer Service Representative**:

- Excellent communication skills
- An enjoyment of talking to people with a view to helping them
- A clear voice and a good telephone manner
- Good and sociable team skills

Red Recruitment (Business)



  • Edinburgh, Edinburgh, United Kingdom United Parcel Service of America, Inc Full time

    Job Summary:Are you looking for a rewarding career with opportunities to grow and develop your skills?We are seeking an experienced Customer Service Representative to join our team at United Parcel Service of America, Inc. As a Front Desk Receptionist, you will be the first point of contact for our customers and play a vital role in ensuring their...


  • Edinburgh, United Kingdom red recruitment Full time

    Are you looking to kick start your career in professional customer service? Do you have a passion for helping people and want to be trained in customer service by a global company? Look no further, we have the role for you. We are recruiting for a **Customer Service Representative** for a leading international company. You will be working with customers...


  • Edinburgh, Edinburgh, United Kingdom SLS Recruitment Full time

    About UsSLS Recruitment Ltd is a recruitment agency based in Edinburgh. We are seeking a Customer Service Representative to join our team and help us deliver exceptional customer service to our clients.The ideal candidate will have strong English communication skills, a friendly personality, and self-motivation. They will also be confident and eager to...


  • Edinburgh, United Kingdom Brand Visionaries Full time

    Exciting Opportunity in Edinburgh - Customer Service Representative! Are you a highly motivated and customer-focused individual ready to embark on a rewarding career in customer service? Brand Visionaries, in collaboration with a leading sales and marketing company, is actively seeking enthusiastic Customer Service Representatives to join their Edinburgh...


  • Edinburgh, United Kingdom Kent Recruitment Bureau Full time

    Edinburgh | Work from home | £500-£1000/Month Permanent | Full-time / Part-time | **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to earn...


  • Edinburgh, Edinburgh, United Kingdom Meraki Talent Limited Full time

    **Job Overview**We are seeking an experienced Customer Service Representative to join our team at Meraki Talent Ltd in Edinburgh. This is a full-time opportunity with a salary of £24,000 per year.The successful candidate will serve as the primary point of contact for clients, assisting them with their financial inquiries and transactions. Key...


  • Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full time

    Are you looking for a new challenge in retail that offers a mix of stability and flexibility?About the RoleWe are seeking an experienced Customer Service Representative to join our team at Tesco. As a Customer Service Representative, you will be responsible for providing exceptional customer service, working across various areas of the store, and...


  • Edinburgh, United Kingdom AXEL LIMITED Full time

    We are seeking a talented and enthusiastic Customer Sales Representative to join our growing team. As a Customer Sales Representative, you will be the first point of contact for our customers, assisting them with inquiries, providing product information, and driving sales through exceptional customer service. **Responsibilities**: - Provide exceptional...


  • Edinburgh, Edinburgh, United Kingdom Compass UK & Ireland Careers Full time

    We have an exciting opportunity for a Customer Service Representative to join our team. As a key member of our hospitality team, you will be responsible for ensuring our customers receive exceptional service.About the RoleAs a Customer Service Representative, you will be the face of our company, interacting with customers daily to ensure their needs are met....


  • Edinburgh, United Kingdom Sanderson Recruitment Plc Full time

    **Customer Service Representative (Back of office/Front of office) - 1**st** line support** **Salary**:Up to £23,000 (dependant on experience) **Location**: Edinburgh City Centre **EH1 2DH **- accessible by train, bus, and parking available **Working hours**: Monday to Friday 9-5 ("Working from home" options once probation has been passed) **About...


  • Edinburgh, Edinburgh, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job OverviewWe are seeking a highly motivated Customer Service Representative to join our team at beBee Professionals in Edinburgh. This is an excellent opportunity for individuals who enjoy delivering exceptional customer service and contributing to our operational success.


  • Edinburgh, United Kingdom Everpool Full time

    **Customer Service Representative Location: Edinburgh EH12 9SE Starting Salary: £21,000**About the Role**: In the office you will be the first point of contact for all inbound calls; delivering exceptional customer service. **In this role you will**: - Build trusting relationships with Customers on every call - Adapt your approach to meet our customer...


  • Edinburgh, United Kingdom Diligenta Full time

    **Customer Services Representative - Edinburgh** At Diligenta, **_providing an excellent customer experience is at the heart of everything we do_** so you will not be surprised to know we also believe that providing an excellent employee experience is just as important too. Our aim to transform our clients' operations and be acknowledged as the Best...


  • Edinburgh, Edinburgh, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are looking for a highly motivated Customer Service Representative to join our team at beBee Professionals in Edinburgh. As a key point of contact for our customers, you will provide exceptional service and support, while working collaboratively with our team to achieve operational success.Key Responsibilities:Provide service and support to...


  • Edinburgh, United Kingdom Floral Image Full time

    This role provides a fantastic blend of customer service and account managementand even better, all for a small and growing business where the work you do will make a real contribution to the organisation’s success. Floral Image is an innovative and unique business specialising in the delivery of premium life-like flowers to corporates worldwide. The...


  • Edinburgh, United Kingdom Floral Image Leeds Full time

    This role provides a fantastic blend of customer service and account managementand even better, all for a small and growing business where the work you do will make a real contribution to the organisation’s success. Floral Image is an innovative and unique business specialising in the delivery of premium life-like flowers to corporates worldwide. The...


  • Edinburgh, United Kingdom CV-Library Full time

    Job Title: Customer Service Representative Location: Edinburgh City Centre Pay Rate: £13.49p/hr Hours: Monday - Friday, 7 hour shifts between 8am-6pm. Hybrid Working: 2 days per week in the office after training Contract Type: Temporary - 12 months. Start Date: 13th January 2025 Ready for a new challenge in 2025? Our client is recruiting...


  • Edinburgh, United Kingdom Raven Full time

    Customer Service Representative in Edinburgh! **Duties**: - Provide exceptional customer service and support to clients - Resolve customer complaints or issues in a professional and timely manner - Upsell products or services to customers when appropriate - Analyze customer needs and recommend suitable solutions - Maintain accurate and detailed records of...


  • Edinburgh, United Kingdom Diligenta Full time

    **Salary**: From £21840-£21840 **Customer Service Representative - Exciting Opportunity for School & College Leavers**: **Earn up to £21840 per year!** **Entry level positions** **Monday - Friday, 9am - 5pm, 35 hours per week** **Citymark, 150 Fountainbridge, Edinburgh, EH3 9PE** Are you nearing the end of your school career and looking to get...


  • Edinburgh, United Kingdom Diligenta Full time

    **Customer Service Representative - Exciting Opportunity for School & College Leavers** Earn up to £21840 per year!** **Entry level positions** **Monday - Friday, 9am - 5pm, 35 hours per week** **Citymark, 150 Fountainbridge, Edinburgh, EH3 9PE** Are you nearing the end of your school career and looking to get straight into the world of work whilst...