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Apprentice Community Gateway Clerical Officer

4 months ago

AshtonUnderLyne, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

**Apprentice Clerical Officer - Apprentice Minimum Wage for Age**

**16 months fixed term apprentice**

**Do you want to earn whilst you learn and gain a qualification?**

This is an ideal opportunity to learn within the work place; you will be supported by a tutor to gain a Business and Administration qualification and if you have not already achieved Maths, English and ICT we will include Functional Skills Level 2 qualifications. The salary will be National Minimum Wage for Ages, all placement and course fees will be paid for by the Trust. The designated person will be mentored and trained to provide full clerical support to the Health Care Professional Teams based in community settings.

As an Apprentice Clerical Officer you will be working within a team and answering the telephone to members of the public who require access to urgent and non-urgent health and social care interventions. You will gather as much information as possible, assess situations, and provide clear, correct advice. Based on set eligibility criteria and using agreed algorithms, decide whether a referral should be forwarded to Social Care or Health services, or another appropriate agency.